East West Bank · 6 days ago
Senior Fraud Investigator
Ellis County, TX
Full-time
Onsite
Senior Level
$71K/yr - $83K/yr
5+ years expEast West Bank is a top-performing commercial bank headquartered in California, serving as a financial bridge between the East and West. The Senior Fraud Investigator will investigate complex suspected fraud events, mitigate loss exposure, and provide mentorship to junior investigators while ensuring compliance with policies and procedures.
BankingFinanceFinancial Services
No H1B
U.S. Citizen Only
Responsibilities
Investigate suspected fraud events and reduce potential loss exposure by being compliant with applicable policies and procedures
Review fraud detection reports to identify and escalate potentially fraudulent activity and/or suspicious activity
Review and assess outgoing wire transfer requests within the established SLA, following policy and procedures, and present findings or concerns to management for final approval in accordance with fraud controls
Identify gaps, control weaknesses, or patterns learned through investigations and analysis, and present practical ideas or solutions to management to help close those gaps and prevent future fraud
Analyze transaction patterns, customer behaviors, and referrals to identify suspicious activity and potential fraud schemes
Utilize bank systems, resources, policies and procedures to evaluate accounts and situations that may require unique treatment and a specialized approach
Conduct interviews with victims, suspects, and internal stakeholders to gather facts and evidence
Complete thorough investigations to determine the presence of fraud and/or high-risk activity and take appropriate actions
Prepare detailed case files, investigative summaries, and supporting documentation for internal stakeholders
Present findings and investigative recommendations to the manager, senior management, and internal legal counsel for case resolution and next steps
Provide guidance to business partners to ensure appropriate actions are taken to mitigate losses and loss exposure
Provide mentoring, training and guidance to junior investigators
File Possible Suspicious Activity Report (PSARs) or internal reports within the required timeframes
May assist with validation testing for various departmental risk processes and technological upgrades
Meet or exceed departmental goals and key performance indicators (KPIs) related to investigation quality, timeliness and resolution
Operate with minimal supervision and demonstrate strong independent judgement in completing assignments
Review designer procedures to ensure they are up to date and in compliance with EWB established policies
Evaluates and analyzes current processes and provides recommendations as needed
Learn, understand, and maintain knowledge of all fraud investigation functions, processes, tools, and systems to support comprehensive case handling and departmental operations
Manage caseloads and investigative assignments effectively by organizing workload, using strong time management to ensure timely, prioritized case handling based on risk, impact, and volume expectations
Perform quality assurance reviews of fraud cases, reports to ensure accuracy, completeness, and adherence to investigative standards
Assists in the preparation and walk-through of internal audits
May perform other duties as assigned
Qualification
Required
At least 5+ years of previous fraud investigations experience, preferably within banking
High school degree required, Bachelor's degree preferred
Alternative combination of education and experience: Associate degree or 7+ years of banking center or investigative experience
Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time
Company
East West Bank
East West Bancorp is a publicly owned company with $22 billion in assets. The Company’s wholly owned subsidiary, East West Bank, is one of
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-02-08IPO
Leadership Team
Christopher J. Del Moral-Niles
EVP & Chief Financial Officer
Diana Liu
Executive Assistant and Project Manager
Recent News
Company data provided by crunchbase