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Texas Tech University Health Sciences Center · 1 day ago

Student Assistant

positionLubbock, TX
timePart-time
remoteOnsite
seniorityNew Grad
money$7.25/hr - $12/hr

Texas Tech University Health Sciences Center is dedicated to enriching lives through education, patient care, and research. The Student Assistant role involves performing various support tasks, including answering calls and troubleshooting technical issues for customers.

EducationHealth Care
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H1B Sponsor Likelynote

Responsibilities

Answer incoming phone calls
Troubleshoot basic customer technical issues via phone support
Escalate technical issues not resolved to ITSC technicians
Assist with registration of walk-in customers
Provide basic troubleshooting experience for walk-in customers
Document work performed in institutional work order tracking software
Deploy and pickup of laptops for TTUHSC student testing
Assist with network troubleshooting as needed
Provide additional manpower for PC Support needs

Qualification

Customer service experienceTechnical supportTroubleshooting skillsDocumentation skillsCommunication skills

Required

A student enrolled in at least six hours

Preferred

Experience in direct customer service
Prior technical support via phone
Majoring in MIS or related field

Benefits

Paid leave
Retirement plans
Wellness programs
Health insurance

Company

Texas Tech University Health Sciences Center

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Texas Tech University Health Sciences Center which is dedicated to health care education, research and patient care.
dateFounded in 1969
location
Lubbock, Texas, USA
people-size5001-10000 employees
web-link
https://www.ttuhsc.edu

H1B Sponsorship

Texas Tech University Health Sciences Center has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (63)
2024 (59)
2023 (34)
2022 (48)
2021 (38)
2020 (61)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Alzheimer's Association
2025-06-25Grant

Leadership Team

C
C. Patrick Reynolds
Cancer Center Director
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Company data provided by crunchbase