Cloudflare · 1 day ago
Senior Business Analyst, Quote-To-Order
Austin, TX
Full-time
Hybrid
Senior Level
5+ years expCloudflare is a company on a mission to help build a better Internet, running one of the world’s largest networks that powers millions of websites. As a Senior Business Analyst, Quote-to-Order, you will be responsible for scaling the Revenue organization infrastructure and optimizing the Quote-to-Order processes to enhance the Sales experience.
AnalyticsEnterprise SoftwareSecurityWeb Hosting
Responsibilities
Drive Alignment for Quote-to-Order Process: Serve as the liaison between Sales, Revenue Operations, IT, Legal, Deal Desk, and Order-to-Cash Accounting for the end-to-end quote-to-signature processes that directly impact the Sales organization to drive continuous process transformation and improvements to positively impact deal life cycle
Process Design & Standardization: Partner with key stakeholders across Revenue Operations, Order-to-Cash Accounting, IT, Legal, and Deal Desk to design, implement, and govern standardized, scalable business processes that align with our strategic goals, including global expansion and partner ecosystem enablement
System Alignment: Work closely with IT and the Quote-to-Order Business Process Strategy and Operations team to ensure processes are accurately and efficiently supported by our core platforms, including Salesforce (CPQ/Revenue Cloud, Order Management), Ironclad, eSignature (Adobe/DocuSign) and other tools key to the business process
Create and Maintain Process Documentation: Develop, organize, and maintain highly detailed, accurate, and audience-appropriate documentation (e.g., process maps, runbooks, SOPs, swimlane diagrams) for all Quote-to-Order (QTO) workflows in designated repositories for the Revenue organization
Ensure Compliance: Document processes to meet SOX and other internal control requirements, working with Audit and Compliance teams to maintain a compliant environment
Training & Enablement: Use process documentation to support the development of training materials and act as a resource to educate cross-functional teams on process adoption and best practices
Proactive Opportunity Identification: Proactively analyze current QTO processes and data (leveraging tools like Celonis) to identify bottlenecks, friction points, control gaps, and opportunities for automation and optimization
Lead Improvement Initiatives: Manage and execute process improvement projects, driving consensus and implementing solutions that increase deal velocity, improve data integrity, and enhance the overall operational efficiency of the QTO cycle
Qualification
Required
5+ years of experience in Revenue Operations, Business Process Management, or a similar function focused on the Quote-to-Order (QTO) lifecycle
Deep functional knowledge of QTO processes, including configuration, quoting, discounting/approval, order management, billing/invoicing, provisioning, and the technical requirements for integrating front-office and back-office systems
Proven ability to create, maintain, and govern complex, enterprise-level process documentation using tools like Visio, Lucidchart, or Confluence
Strong working knowledge of major QTO systems (e.g., Salesforce CPQ, Zuora, Ironclad, DocuSign, AdobeSign) and ERP systems (e.g., Oracle, NetSuite)
Experience using data to analyze process performance, identify root causes of inefficiency, and measure the impact of improvements
Excellent written and verbal communication skills with the ability to articulate complex process flows to technical and non-technical audiences
Preferred
Experience in a high-growth SaaS environment, ideally in a public company setting
Functional knowledge of Quote-to-Cash (QTC) lifecycle
Familiarity with compliance standards like SOX
Certification in process methodologies (e.g., Six Sigma, BPM)
Company
Cloudflare
Cloudflare is a web performance and security company that provides online services to protect and accelerate websites online.
1001-5000 employees
H1B Sponsorship
Cloudflare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (115)
2023 (66)
2022 (98)
2021 (83)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
$2.08BKey Investors
Franklin TempletonFidelityUnion Square Ventures
2025-06-13Post Ipo Debt· $1.75B
2019-09-12IPO
2019-03-12Series E· $150M
Leadership Team
Matthew Prince
CEO & Co-Founder
Lee Holloway
Co-Founder & Lead Engineer
Recent News
2026-01-13
Data Center Knowledge
2026-01-13
Company data provided by crunchbase