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Pasco Police Department · 2 weeks ago

Engineering Manager - Service Commitment

Land O' Lakes, FL

Full-time

Onsite

Senior Level

6+ years exp

Pasco Police Department is seeking an Engineering Manager - Service Commitment to assist the Utilities Engineering Director in managing utilities-related zoning and service connection applications. The role involves leading a team, overseeing permit review workflows, and ensuring effective inter-departmental coordination.

Law Enforcement

Responsibilities

Lead, coordinate, and oversee all facets of the utility's permit review workflows, to include coordination and negotiations with applicants, monitoring and keeping up to date the appropriate County permitting portals, developing special permit conditions, assessing fees, contract administration for embedded consultant project management assistance, and reporting

Manage inter-departmental coordination with Operations & Maintenance, Customer Information and Services, Planning Development and Economic Growth, Information Technology, Fiscal and Business Administration, and other support services to timely approve service connection applications

Provide effective leadership for a group of team members including engineers, technical specialists, permitting specialists, and inspectors

Liaise with the development community and Operations and Maintenance staff to monitor the efficacy of existing standards and to develop new or modified standards for design and construction and product approvals

Evaluate and mentor subordinate personnel

Plan, direct, and conduct major special studies and projects as assigned

Manage and interpret complex technical work elements assigned to staff and consultants

Identify, develop budget, implement, and manage programs and initiatives that enhance the operational efficiency and effectiveness of the Service Commitment Program related to: permit review workflows, County permitting portals, keeping track of key performance indicators via online dashboards, and best practices

Provide exceptional customer service to internal and external customers that meets or exceeds established levels of service

Assist with the preparation of budgets used to develop the annual department operating budget related to this section

Develop and implement section goals in support of organizational goals and objectives

Represent the Service Commitment Section and Department in public meetings

Provide support for operations through communications and analysis of technical issues

Perform related work as required

Qualification

Civil EngineeringWater/Wastewater DesignProfessional Engineer LicenseProject ManagementNegotiation SkillsTechnical CommunicationPublic SpeakingAnalytical SkillsLeadershipTeam Management

Required

Graduation from an accredited college or university with a Bachelor's Degree in Civil, Chemical, or Environmental Engineering with eight (8) years of progressively responsible water and wastewater utility experience OR a Master's Degree in a related field with six (6) years of experience

Four (4) years of engineering experience as a Professional Engineer with three (3) years of managerial and/or supervisory experience

Must possess a valid Florida driver's license

Licensed as a State of Florida Professional Engineer required

An equivalent license from another state is acceptable, but must obtain registration in the State of Florida within one (1) year from the date of hire

Ability to communicate effectively using verbal, written, and visual communication

Knowledge of principals of science and mathematics as applied to civil engineering works

Knowledge of water, wastewater, and reclaimed water design, construction, and permitting practices

Knowledge in negotiating and developing utility service agreements, letters of commitment, and assessment of connection fees

Ability to plan and direct the work of engineers, technicians, and clerical personnel

Ability to analyze complex and diverse issues and prioritize multiple tasks and competing demands to optimize use of staff and other resources

Skilled in negotiations, policy implementation, project management, employee relations, and the handling of detailed situations

Ability to present clear and concise reports, orally and in writing

Strong public speaking skills and the ability to establish and maintain effective working relations with applicants, consultants, the public, employees, and government officials

Knowledge of pertinent federal, state, regional, and local laws, codes, and regulations particularly with respect to the design, construction, and operation of water/wastewater/reclaimed water utility projects

Ability to read and interpret complex studies and/or engineering reports and plans