Hometown Grocers, Inc. ยท 2 weeks ago
Shift Manager
Lake Mills Market
Full-time
Onsite
Mid LevelHometown Grocers, Inc. is seeking a Shift Manager to support store operations and ensure that company policies are followed. The role involves leading and training associates, driving sales, and providing excellent customer service while maintaining store standards and safety protocols.
Food and BeverageGrocery
Responsibilities
Leads, coaches, teaches, and reinforces company culture, customer service, and performance expectations to all associates
Assists in training new associates
Documents violations of company policies/procedures by associates and conducts progressive disciplinary actions with associates when necessary
Answers questions and provides guidance to guests and associates
Ensures all department standards are being met in the store
Observes sales floor and back stock conditions; takes action to correct areas of opportunity
Communicates and works cooperatively with Store Manager, Department Managers, and associates to maintain standards and exceed guest expectations
Oversees sanitation within the store
Provides customer service to guests
Assists guests with finding items they are looking for throughout the store
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
Assists all department associates with daily responsibilities while leading by example
Assist department managers and/or department leads to prepare associates for advancement opportunities
Responsible for quality control. Must ensure product safety and freshness. Must make sure customers receive the products and services they order. The Shift Manager II is responsible for reporting any issues or quality defects to the Department Managers
The Shift Manager II must make sure the workplace is safe and clean. This includes reviewing and enforcing all Occupational Safety standards and policies. The Shift Manager II is responsible for completing and filing all incident reports and accident reports and reporting all violations. Contributes to overall cleanliness of the store by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
Other duties as assigned
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Qualification
Required
Ability to deal tactfully and effectively with guests and associates
Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment
Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety
Ability to use the following equipment: forklift, harness, power jack, walk behind lift, WAV, baler, compactor
Must be available to work until close (10pm) at least three nights per week
The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly
Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment
The associate must have full range of upper body motion in order to lift stock
Requires the ability to perform repetitive tasks for prolonged periods of time
Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment
The position requires the associate to lift up to 50 pounds on a regular basis
Company
Hometown Grocers, Inc.
Taking care of our communities comes naturally to us because we live in them, too. Hometown Grocers, Inc.
Founded in 2021
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-09-16Acquired
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