Google · 2 weeks ago
Senior Business Data Scientist, Forecasting, Google Cloud
Google is a leading technology company, and they are seeking a Senior Business Data Scientist focused on forecasting. In this role, you will develop and maintain forecasting models to predict customer support case volume, directly influencing staffing and budgeting decisions.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Develop, deploy, and maintain time series forecasting models to predict customer support case volumes across various products, regions, and channels
Build and automate scalable data pipelines to ensure timely and reliable data for model training and inference
Monitor and evaluate model performance continuously, tracking key accuracy metrics, identifying model drift, and ensuring forecast reliability, and researching and implementing forecast techniques to continuously improve model accuracy and capabilities
Partner with operations, finance, and leadership stakeholders to understand their planning needs, deliver forecasts, and explain variance drivers
Communicate forecast results and uncertainty to both technical and non-technical audiences to guide decision-making
Qualification
Required
Master's degree in a quantitative discipline such as Statistics, Engineering, Sciences, or equivalent practical experience
4 years of experience in data science with a focus on time series analysis and forecasting
Experience with Python or R programming with relevant forecasting libraries
Experience in causal inference, A/B testing, statistical modeling, or machine learning
Experience with forecasting methods, from classical statistical models to machine learning approaches
Preferred
PhD degree in a relevant quantitative field
6 years of experience deploying and maintaining forecasting models in a live production environment
Experience with recent advancements in forecasting, such as foundation models (TimesFM) or deep learning approaches
Experience in a demand planning, contact center, or operational workforce management role
Familiarity with cloud platforms (e.g., Google Cloud Platform) and their AI/ML services (e.g., BigQuery, Vertex AI)
Ability to apply judgmental forecasting and incorporate qualitative business adjustments into model outputs, especially for new or unprecedented events
Benefits
Bonus
Equity
Benefits
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Recent News
The Indian Express
2025-10-08
2025-10-04
2025-10-04
Company data provided by crunchbase