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Hoya Vision Care · 2 weeks ago

ECP Inside Sales Representative

397 TX-121, Lewisville, TX, 75067, US

Full-time

Onsite

New Grad, Entry Level

Hoya Vision Care is a company specializing in optical products, and they are seeking an ECP Inside Sales Representative. The role involves developing sales strategies, managing accounts, and securing new business through prospecting and customer relationship management.

EyewearHealth CareManufacturingMedicalProduct Design

Responsibilities

Develop sales strategies by account, based upon potential incremental business, and execute to meet/exceed established sales goals and objectives

Execute high-quality calls to prospects in order to secure new accounts. Prospecting will make up approximately 40% of the job requirement. The remaining 60% is managing currently active accounts

Complete all sales training opportunities as designed by HOYA

Maintain accurate records of all sales and prospecting activities, and update all competitive knowledge within the CRM system (SalesForce.com)

Increase customer base through prospect calling, lead management, referrals, and supporting account expansion

Utilize all resources to manage your territory. (Key Account Managers, Lens Consultants, Marketing, Customer Service, Technical Service, Accounts Receivables, Credit, etc.)

Understand and negotiate pricing within our pricing structure, and abide by the pricing guidelines set by HOYA

Participate in product trainings and events when needed

Resolve customer issues in a timely manner and use the opportunity to build stronger relationships

Support national marketing campaigns and collateral efforts

Establish a positive working relationship with colleagues

Infrequent travel as required

Qualification

Sales SkillsTechnical SkillsCustomer ServiceProblem SolvingOral CommunicationJudgmentInterpersonal SkillsMotivation

Required

Upper Secondary Education

Develop sales strategies by account, based upon potential incremental business, and execute to meet/exceed established sales goals and objectives

Execute high-quality calls to prospects in order to secure new accounts. Prospecting will make up approximately 40% of the job requirement. The remaining 60% is managing currently active accounts

Complete all sales training opportunities as designed by HOYA

Maintain accurate records of all sales and prospecting activities, and update all competitive knowledge within the CRM system (SalesForce.com)

Increase customer base through prospect calling, lead management, referrals, and supporting account expansion

Utilize all resources to manage your territory. (Key Account Managers, Lens Consultants, Marketing, Customer Service, Technical Service, Accounts Receivables, Credit, etc.)

Understand and negotiate pricing within our pricing structure, and abide by the pricing guidelines set by HOYA

Participate in product trainings and events when needed

Resolve customer issues in a timely manner and use the opportunity to build stronger relationships

Support national marketing campaigns and collateral efforts

Establish a positive working relationship with colleagues

Infrequent travel as required

Sales Skills - Prospecting new customers, growing existing accounts, overcoming objections, identifying growth opportunities, upselling products

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics

Technical Skills – Expert ability to grasp the underlying concepts in the optical industry including Hoya and competitor product knowledge and managed care

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Makes timely decisions

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time