Gila River Resorts & Casinos · 1 week ago
Sales Manager
Chandler, AZ
Full-time
Onsite
Mid LevelGila River Resorts & Casinos is seeking a Sales Manager to promote exceptional guest service and drive revenue growth. The role involves developing sales strategies, maintaining market knowledge, and collaborating with other managers to achieve financial goals.
CasinoHotel
Hiring Manager
Cheyenne Hedrington, MHRIR, THRP
Responsibilities
Promotes and provides excellent guest service experiences to both internal and external guests
Maintains a creative passion for selling and possesses superior closing skills
Develops and implements strategies and special promotions with the result of building awareness of GRGE meeting space, its entertainment venues, and its connected facilities and their many offerings
Ensures maximization of revenue, as well as optimization of margin in order to achieve and or exceed financial goals
Utilizes sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition and customer desires, and utilizes those skills and that knowledge to continually improve the effectiveness and financial performance of the enterprise
Works closely and cooperatively with other Managers, both of the hotel and of the casinos, in order to develop successful approaches to profitable revenue growth while communicating clearly and utilizing a collaborative style
Fully understands the mission and market position, location, rationale, and design concepts of the enterprise
Maintains thorough knowledge of the competitive situation in terms of the marketing mix of competing hotels, pricing and rate structures, sales strategies and future hotel planning in the market area
Conducts outside sales calls, provides site tours and participates in the development of promotional materials
Attends and participates in industry, association and affiliation meetings in order to develop productive revenue sourcing relationships
Remains actively involved in the central Arizona business community to ensure on-going awareness of the enterprise and its group offerings
Maintains awareness and continually updates self-knowledge of hotel features, offerings, and competing hotels within the marketplace, whether casino affiliated or not
Responsible for mentoring and developing Pathways Mentorship Program participants to successfully transition to management level positions
Maintains a dependable work attendance record with extremely infrequent absences and/or lateness
Performs other special projects and duties as assigned
Qualification
Required
High School Diploma or equivalent required
Experience working in a hotel sales role required
Ability to perform the GILA WAY which is as follows; Greet our guest, Interact with our guest, Listen actively to our guest, Appreciate our guest
Must possess strong attention to detail, excellent guest service skills, strong organizational skills, telephone etiquette, and be a self-staffer with the ability to follow-up and complete tasks in a timely manner with minimum supervision
Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members
Strong interpersonal and communication skills, both written and oral
This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities
Preferred
Associate's degree in business, management, hospitality or related major
Company
Gila River Resorts & Casinos
With award-winning entertainment, hospitality and other amenities located across the Valley of the Sun, Gila River Resorts & Casinos is your premier destination for memorable experiences.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kenneth Manuel
CEO
Recent News
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