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East Tennessee Children's Hospital · 2 weeks ago

Clinical Applications Analyst I - EPIC Beacon Full Time Days

United States

Full-time

Remote

Mid Level

3+ years exp

East Tennessee Children's Hospital is dedicated to providing quality healthcare to children. The Clinical Applications Analyst I will support the implementation and maintenance of clinical information systems, particularly the Beacon application within the Epic EHR System, while ensuring effective communication and problem resolution for user departments.

Health CareHospitalNon Profit

H1B Sponsor Likely

Responsibilities

Serves as the IT contact and resource for assigned user departments and develops understanding of their business and information requirements

Determine information needs of operational departments and presents potential solutions

Implement system changes that are low in complexity following Change Management policies and procedures

Gains an understanding of and sensitivity to the users’ environment and information needs

Consistently demonstrates effective verbal communication skills; communicates ideas clearly and in a manner appropriate for the audience

Assists with on-going support, problem diagnosis, and problem resolution related to assigned clinical information systems

Assists with coordination of problem resolution with users, other IT personnel, and vendors

Assesses problem situations with care and considers all aspects before pursuing a solution; seeks advice from management appropriately

Ensures system changes are thoroughly tested before placing in production; following department change management policies and procedures and monitoring results before signing off on changes made

Establishes and maintains a good rapport with users and other personnel

Demonstrates good analytical ability in evaluating existing systems

Assists user departments in user training, documentation, and development of policies and procedures related to information systems

Demonstrates proficiency in the use of assigned departmental systems as well as internal communication, and presentation

Assists with development of training material; conducts informative training classes and one-on-one training as assigned

Demonstrates good written communication skills; writes documents and reports clearly, concisely, and grammatically correct

Gains knowledge of corporate and departmental policies and procedures, applicable regulatory agencies, and information systems security policies and procedures

Maintains end user system security in compliance with information security policies and procedures

Ensures system access provided is appropriate for the end user role

Ensures completion of access and termination requests meet or exceed the required timelines as stated in the information systems security policy and procedure

Conducts regular audits to ensure continued need for access by end users

Reports breaches in security to appropriate IT management in a timely manner

Qualification

Epic EHR SystemProblem-solvingMS Office SuiteCustomer serviceAnalytical abilityCommunication skillsOrganizational skillsTime management

Required

High School Diploma

Three years' experience in Information Technology, clinical operations, or related field. Degree may be used to substitute years of work experience

Excellent oral and written communication skills

Service oriented

Able to work independently, think critically, and problem solve

Is proactive and makes routine decisions independently

Must have above average problem-solving skills

Excellent organizational, time management and customer service skills

Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications

Company

East Tennessee Children's Hospital

East Tennessee Children's Hospital is a comprehensive pediatric hospital providing compassionate care to children and their families.

Founded in 1937

Knoxville, Tennessee, USA

1001-5000 employees

https://www.etch.com/

H1B Sponsorship

East Tennessee Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)

2023 (4)

2022 (1)

2021 (1)

2020 (1)