Siemens Healthineers · 2 weeks ago
Customer Account LIfecycle Analyst
Cary, NC
Full-time
Hybrid
Entry, Mid Level
$66K/yr - $91K/yrSiemens Healthineers is a leader in medical technology, committed to pioneering breakthroughs in healthcare. The Customer Account Lifecycle Analyst will manage asset records and enhance customer satisfaction by overseeing the order-to-invoice relationship and leading digitalization projects.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
Own the order-to-invoice relationship with external customers for asset, service contract and T&M events
Lead improvement and digitalization projects within the organization leveraging tools like Robotic Process Automation, PowerBI, and Winshuttle
Build relationships with internal customers such as Sales Reps, Regional Service Managers; Performance Controlling to effectively manage assigned territory
Collaborate with Collections department as needed to facilitate payment from customers for disputed invoices
Conduct and support problem research using CAPA processes and RCCA (Root Cause & Corrective Action) tools and methodologies
Understand IFRS rules and research booking activity to determine appropriate action to resolve discrepancies
Qualification
Required
Experience with process improvement, digitalization, project management or similar functions
Analytical skills, with ability to apply problem solving techniques, creativity, and critical thinking to drive continuous improvement
Understanding of basic accounting and finance principles
Ability to work with business analytics tools, conduct data analysis and recommend solutions
Proficient with MS Office tools (Excel required)
Strong interpersonal skills and ability to communicate and work with all organizational levels
Strong change management capabilities
Preferred
BS/BA in business or related field preferred
PowerApps preferred
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
Founded in 1847
10001+ employees
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
Recent News
South Africa Today
2026-01-07
2026-01-07
Company data provided by crunchbase