Apply on Employer Site

Surface Experts · 3 weeks ago

Fiberglass Repair Technician

Reading, MA

Full-time

Onsite

New Grad, Entry Level

Surface Experts is a national brand seeking to grow its local team by hiring a Fiberglass Repair Technician. The role involves performing repairs on bathtubs and providing excellent customer service while working on-site for various clients.

Building MaterialCommercialConstructionHome ImprovementResidential

Responsibilities

On the jobsite for 4+ customers per day

On-site Work Orders, customer service, and follow-ups

Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc

Display world-class customer service for tenants and property management staff

Track work progress and notes in our CRM/Dispatch tool

Communicate with support team with questions

Understand and utilize our unique 5-step repair process

Employ each tool in your custom tool-kit

Problem-solve repairs with creativity

Qualification

Fiberglass repairColor matchingCustomer serviceProblem-solvingAttention to detailTeamworkWork ethic

Required

Experience in either the process of fabricating or installing bathtubs

Knowledge of common tub building materials: fiberglass, gel coat, enameled steel and acrylic

Preferred

Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby

Experience working in facilities maintenance can be a big plus, but is not required

An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary

Willingness to commit to learning a skill that may take months to master