MacAllister Machinery Co., Inc. · 1 week ago
Service Coordinator - Field Service Department - Administrative
Novi, MI
Full-time
Onsite
New Grad, Entry Level
$23.95/hr - $23.95/hrMacAllister Machinery Co., Inc. is looking for a Service Coordinator to support their Field Service Department. This role involves ensuring accurate data and paperwork processing, coordinating payments with customers, and acting as a liaison between customers and staff to provide timely and quality service.
Manufacturing
Responsibilities
Open, process, review, adjust and close work orders according to company procedures, coordinate payments with customers
Ensuring timely and accurate entry of labor codes, hours and rates of pay
Answer and route customer phone calls
Approve vendor invoices for payment and submit to Accounting for processing
Coordinate or participate in all necessary company system and procedure training
Acts as a liaison between customers, employees and supervisors on various questions or issues
Perform HR Liaison responsibilities
Perform other clerical functions depending on store location and need such as distributing mail, maintaining office equipment, ordering office and maintenance supplies, etc
Qualification
Required
Prior experience in an administrative support role
Excellent attention to detail and strong with numbers
Customer First mindset to provide exceptional service to customers
Strong communication skills both written and verbal
Benefits
Full benefits
Company
MacAllister Machinery Co., Inc.
MacAllister Machinery Co. Inc. is a Caterpillar dealership supply and repair a wide range of high quality new, used, and rebuilt equipment.
Founded in 1945
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angela Knowlton
Chief Accounting Officer and Treasurer
Heather Boyer
Human Resources Business Partner
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