Surface Experts ยท 2 weeks ago
Creative Repair Specialist
Surface Experts is an all-inclusive surface repair service provider, and they are seeking a Creative Repair Specialist. The role involves providing on-site repairs for various surfaces while ensuring excellent customer service and utilizing a unique repair process.
Building MaterialCommercialConstructionHome ImprovementResidential
Responsibilities
On the jobsite for 4+ customers per day
On-site Work Orders, customer service, and follow-ups
Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc
Display world-class customer service for tenants and property management staff
Track work progress and notes in our CRM/Dispatch tool
Communicate with support team with questions
Understand and utilize our unique 5-step repair process
Employ each tool in your custom tool-kit
Problem-solve repairs with creativity
Qualification
Required
Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do
Preferred
Experience working in facilities maintenance can be a big plus but is not required
Benefits
Great Work/Life Balance: No required overtime, no nights, no weekends
Time Off: Paid holidays and accruable vacation
Paid New Hire Training: Onboarding includes learning alongside a trained technician
Tools Included: All necessary tools and products are provided
Learn a New Trade: Develop skills in a brand-new emerging trade
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Small Business: Local business with an owner who works alongside the team each day
Mentorship Opportunities: Ongoing repair training and career development
Dedicated Help Lines: Technician Support Team on call to assist to questions