Project Manager / Scrum Master – Customer Portal jobs in United States
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Saicon · 2 weeks ago

Project Manager / Scrum Master – Customer Portal

positionOmaha, NE
timeContract
remoteOnsite
senioritySenior Level
date7+ years exp

Saicon is seeking an experienced Project Manager / Scrum Master to lead the delivery of a Customer Portal initiative. This role will manage cross-functional teams delivering customer-facing digital experiences, ensuring timely delivery, high quality, and alignment with business and customer experience goals.

AppsEnterprise Resource Planning (ERP)Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Anand Swaroop
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Responsibilities

Lead Agile delivery for Customer Portal development initiatives, including web and mobile user experiences
Serve as Scrum Master for one or more Agile teams, facilitating daily stand-ups, sprint planning, reviews, and retrospectives
Partner with Product Owners, UX teams, and business stakeholders to manage backlogs, priorities, and release plans
Coordinate dependencies across frontend, backend, Salesforce/CRM, and integration teams
Track delivery metrics (velocity, burndown, risks, issues) and provide executive-level status reporting
Ensure customer security, access control, and compliance requirements are met

Qualification

Scrum MasterAgile/ScrumProject ManagementSalesforce Experience CloudDigital PlatformsUX-driven programsCX transformationPMP certification

Required

7+ years of Project Management / Scrum Master experience
Strong experience delivering customer-facing portals or digital platforms
Hands-on Agile/Scrum experience (SAFe preferred)
Experience working with distributed onshore/offshore teams

Preferred

Experience with Salesforce Experience Cloud / Customer Portals
Background in UX-driven or CX transformation programs
Scrum Master or PMP certification

Company

Saicon

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Saicon speclizes in ERP, application management, cybersecurity, automation and architecture services.
dateFounded in 1998
location
Overland Park, Kansas, USA
people-size201-500 employees
web-link
https://saiconinc.com

H1B Sponsorship

Saicon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (21)

Funding

Current Stage
Growth Stage

Leadership Team

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Ramesh Lokre
Co-Founder & CEO
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Raj Cherukumudi
Global Client Partner and SVP
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Company data provided by crunchbase