Snappy · 1 month ago
Partner Solutions Engineer
Snappy is an award-winning, all-in-one gifting company that spreads joy and gratitude through its services. The Partner Solutions Engineer will play a crucial role in driving the company’s growth by helping customers and partners build high-value integrations with the Snappy platform, ensuring optimized and successful implementations of APIs and integrations.
Enterprise SoftwareGiftGift Card
Responsibilities
Serve as the primary technical point of contact for partners, guiding them through API usage, integrations, and best practices to ensure successful implementation
Collaborate with partners and internal teams to design, implement, and continuously monitor integrations, ensuring they are delivering maximum value and meeting both business and user experience goals
Advocate for the end-user experience within integrations, ensuring flows are intuitive, performant, and aligned with partner and customer needs
Work with the GTM team to evaluate partner technical requirements, develop proof-of-concepts, and provide demos to support the sales process
Ensure smooth partner onboarding, troubleshoot technical issues, monitor performance metrics, and make recommendations to improve adoption, engagement, and ROI
Develop technical guides, API documentation, and sample integrations that prioritize usability and help partners and customers succeed independently
Partner with Product, Engineering, and Sales teams to provide feedback from partners and users, influence product roadmap, and prioritize enhancements to integrations
Track partner and user success metrics, identify friction points, and implement solutions to improve adoption, satisfaction, and overall impact
Stay current with trends in API integrations, developer experience, and partner ecosystems to continually enhance partner enablement and user experience
Qualification
Required
5+ years in a technical customer-facing role, preferably as a Solutions Engineer, Partner Engineer, or API-focused technical consultant
Strong proficiency with APIs, webhooks, developer tools, and integration best practices; experience with SaaS platforms and B2B integrations is a plus
Proven ability to work closely with partners and internal teams to understand both business and end-user needs, and deliver actionable solutions that maximize adoption and impact
Comfortable in a fast-paced, high-growth environment, with the ability to balance multiple priorities and solve complex problems independently
Excellent interpersonal, presentation, and documentation skills, with the ability to convey technical concepts to both technical and non-technical stakeholders
Team-oriented with a demonstrated ability to work cross-functionally and influence without authority
Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree or equivalent experience a plus
Benefits
Free healthcare, including vision and dental
Generous 401k match
Flexible PTO
Paid family leave
Snappy Summer Fridays (which we enjoy year-round!)
Snappy gifts for employee recognition and appreciation
Company
Snappy
Snappy is an all-in-one enterprise gifting platform that allows companies to send gifts to their customers and team members.
H1B Sponsorship
Snappy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$129.82MKey Investors
Qumra CapitalNotable CapitalSaban Capital Group
2024-04-15Series D· $25M
2021-05-26Series C· $70M
2020-07-01Series B· $25M
Recent News
2025-10-15
Company data provided by crunchbase