Dukes Canoe Club · 2 weeks ago
GREETER
Dukes Waikiki - Honolulu, HI 96815
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hr
0+ years expDukes Canoe Club is a restaurant that aims to provide exceptional service to its guests. The Greeter role involves being the first point of contact for guests, assisting with reservations, and ensuring a welcoming dining experience.
Food and BeverageRestaurants
Responsibilities
Assist guests in making reservations as they call or arrive at the restaurant utilizing the reservation book or Open Table reservation system
Assist Servers in making table assignments for guests based on reservation size, time, and restaurant availability according to restaurant systems (reservation book or Open Table)
Follow T S protocol and inform manager on duty for all noted guest allergies
Answer questions regarding restaurant hours of operation, menu items, and assist guests with any other requests as needed
Seat guests correctly at assigned table and provide them with necessary supplies such as menus, silverware, high chairs etc
Answer incoming telephone calls within 3 rings in a friendly and professional manner
Be able to multi-task between assisting guests as they arrive, answering the telephone, and assisting co-workers
Effectively organize and utilize restaurant reservation wait sheet
Operate the electronic pager system according to wait sheet and table availability
Learn each Server’s name and corresponding section each shift and effectively rotate seating based on table availability
Ability to utilize restaurant systems to predict and accurately quote wait times to guests
Perform restroom checks to ensure they are clean and adequately stocked
Collect and clean each menu as well as clean and restock the Greeter work stations
Must be dependable, report to work as scheduled and on time, and follow all policies regarding attendance
Work in a safe manner and report any safety concerns; personal, employee or guest injury
Follow food safety program guidelines of handwashing, bare hands, hygiene and health
Qualification
Required
Must take and pass all training tests 90% or higher
Must be at least 16 years of age
Ability to take care of the customers' needs while following T S procedures
Ability to complete assigned tasks under stressful situations and fast paced environment
Ability to identify and correct conditions that affect employee safety as well safely operate and handle all required equipment, appliances, and tools. Follow all safety policies and procedures
Ability to actively attend to, convey, and understand the comments and questions of others
Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management
Receive and follow directions from supervisors; follow direction of computer generated tickets
Ability to work together with a team in a positive manner to achieve a common goal
Ability to exhibit a cheerful demeanor toward others
Neat and well groomed
Preferred
No previous experience required, however it is preferred
Experience with Point of Sale System a plus
Benefits
Medical, Dental, and Vision insurance for qualifying employees
Free access to Employee Assistance Program for employee and household members through Magellan Healthcare
MotionConnect Employee Wellness Program
Holiday Pay - Time and a half for Thanksgiving, Christmas Eve, and Christmas Day
Paid Time Off: Vacation and Sick Leave
Employee Meal Program with FREE Fresh cooked meals during each shift
50% Food and Beverage discount at all T S Restaurants
Referral Program
Anniversary of Employment Gift Program
Rewards and Recognition program (quarterly awards, safe-work practice incentives, and more!)
Holiday Party
Legacy of Aloha Scholarship Program
Company
Dukes Canoe Club
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase