JPMorganChase · 3 weeks ago
Internal Strategy and Process Consulting Lead
Columbus, OH
Full-time
Onsite
Senior Level
5+ years expJPMorgan Chase is a leading financial services firm committed to helping customers achieve their financial goals. The Internal Strategy and Process Consulting Lead will play a crucial role in driving business transformation through process improvement initiatives, collaborating with senior leaders to enhance operational efficiency and customer experience.
Asset ManagementBankingFinancial Services
Responsibilities
Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations
Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding
Collaborate with LOBs and IT teams to evaluate existing technology ecosystems to identify/optimize platforms and tools that align with business objectives and drive digital transformation
Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals
Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement
Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions
Lead one or more client projects, including managing multiple associates across several workstreams and developing team members both formally and informally, including serving as a mentor
Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions
Manage ambiguity of requests by structuring and scoping complex problems, analyze large quantities of information, apply a range of analytical tools, synthesize insights, and develop strategic and tactical solutions
Qualification
Required
5+ years of experience in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction
Bachelor's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science
Demonstrated ability in leading end-to-end change management processes, including strategic communications, influencing others, and mitigating stakeholder impact
Advanced proficiency in data analytics, with a demonstrated ability to interpret models and make inferences from data to drive continuous improvement (see preferred technology below)
Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems (see preferred technology below)
Proven experience in managing diverse teams, with a focus on fostering an inclusive environment and coordinating work across different parts of a department
Self-motivated and executes deliverables with speed and precision
A dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge
Ability to travel up to 10%
Preferred
3+ years management consulting experience
Master's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science
Familiarity with relevant technology/systems, such as Tableau, Alteryx, Power BI, Salesforce, SAP, Oracle, Python or R, SQL, and JIRA/JIRA Align
Demonstrated ability to drive innovation by developing and applying creative solutions to enhance process efficiency and effectiveness
Experience utilizing systems thinking to analyze complex processes and identify areas for optimization and integration
Ability to foster cross-functional collaboration to identify and implement process improvement opportunities across departments
Experience using agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
2026-01-08
Crunchbase News
2026-01-08
Company data provided by crunchbase