HMH · 2 weeks ago
Lead Developer
Elkhart County, IN
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expHMH is a learning technology company committed to delivering connected solutions that engage learners and empower educators. They are seeking an experienced Senior Salesforce Administrator to manage and enhance their Salesforce platform, ensuring seamless integration and business process automation.
E-learning
Responsibilities
Implement and configure Salesforce CPQ and CLM solutions
Collaborate with Sales and Services teams to gather requirements and design scalable solutions
Maintain and update CPQ applications for optimal performance
Create and manage Product Rules, Pricing Rules, Discount Schedules in Salesforce CPQ
Administer Contract Templates, Clause Libraries, Approval Workflows in Salesforce CLM
Provide end-user training and support for CPQ/CLM functionalities
Monitor system performance and troubleshoot CPQ/CLM issues
Manage user accounts, roles, profiles, permissions, and licenses across Sales, Marketing, and Support teams
Configure and maintain page layouts, record types, automation rules, flows, and validation rules
Handle data imports, exports, cleansing, and deduplication using Data Loader or Import Wizard
Maintain system security, permissions, roles, and access controls to safeguard sensitive data
Develop and enhance Bots and chatbot workflows for automation
Configure and manage Connected Apps
Design and implement complex Flows for advanced business processes
Support Salesforce integrations with marketing automation platforms and other systems
Maintain campaign structures, lead routing, and engagement tracking
Collaborate with stakeholders through multiple business calls for requirement gathering and solution alignment
Support customer service environments using chat/messaging platforms and implement Knowledge Articles
Train end users, create documentation, and promote Salesforce best practices
Qualification
Required
8+ years of Salesforce experience, including 3+ years in Salesforce CPQ
Strong understanding of Sales Cloud, Service Cloud, Experience Cloud
Proficiency in Salesforce Flow, Process Builder, declarative automation
Familiarity with Apex Classes, Triggers, Batch Apex, SOQL (basic coding knowledge is a plus)
Experience with Salesforce integrations (APIs, middleware)
Knowledge of Lightning App Builder and Experience Cloud site setup
Familiarity with security frameworks and governance in Salesforce
Excellent communication skills for stakeholder collaboration
Salesforce Administrator Certification (ADM-201) – Required
Salesforce Advanced Administrator Certification (ADM-211) – Required
Salesforce CPQ Specialist Certification – Required
Preferred
Experience with Gearset or Copado for DevOps and deployment automation
Exposure to AI-powered CRM features (Einstein, GPT, Bots)
Experience with Salesforce Revenue Cloud Advanced (CPQ)
Company
HMH
We are an adaptive learning company that empowers educators.
1001-5000 employees
H1B Sponsorship
HMH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase