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schleich® · 3 weeks ago

National Account Manager – Farm & Hardware Channel (U.S. & Canada)

Charlotte, NC

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Schleich USA, Inc. is a trusted global toy brand seeking a results-driven National Account Manager to support and grow their Farm & Hardware Channel. The role involves building customer relationships, identifying business opportunities, and collaborating with various teams to drive profitable growth across U.S. and Canadian accounts.

Toys

Responsibilities

Own and grow assigned U.S. and Canadian accounts within the Farm & Hardware channel, delivering profitable, sustainable growth

Identify, develop, and execute new and existing business opportunities, from concept through sell-in and in-store execution

Lead strategic joint business planning, including assortment strategy, pricing, promotions, and merchandising initiatives

Develop and manage annual account plans and forecasts; track performance monthly and proactively address gaps

Partner cross-functionally with Marketing, Planning, Analytics, and Order Management to ensure aligned strategies and flawless execution

Analyze consumer sales, inventory, and productivity metrics to inform recommendations and optimize brand footprint

Communicate demand changes and promotional activity to Demand & Supply Planning and Operations to support accurate forecasting and service levels

Manage day-to-day account maintenance, including order flow, issue resolution, and internal coordination

Serve as the primary customer contact and internal advocate, balancing customer needs with company objectives

Qualification

Sales experienceAccount managementBusiness planningCPG account managementFarmHardware experienceAnalytical skillsCustomer-first approachCollaboration skills