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Microsoft · 2 weeks ago

Senior Cloud Solution Architect - CTJ - Top Secret

United States

Full-time

Remote

Mid, Senior Level

$106K/yr - $204K/yr

4+ years exp

Microsoft is a global leader in technology, seeking a Senior Cloud Solution Architect to ensure delivery excellence and operational discipline within a designated group of vendor CSAs. The role demands strong technical expertise and project management skills to oversee delivery performance and enhance customer outcomes in secured cloud environments.

Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Partner with Secured CSU leaders, delivery partners, and global/national CSA teams enabling Success Program Deliveries across our Secured customer base in your assigned markets

Serve as a technical authority within the POD, providing architectural guidance, best practice validation, and delivery assurance across multiple Microsoft solution areas (Azure, Security, AI, or Modern Work)

Conduct random delivery audits, reviewing customer deliverables for accuracy, alignment to frameworks, and technical depth

Lead key customer engagements to set delivery standards, ensuring technical excellence and knowledge transfer

Partner with SMEs and IP Leads to pilot new content and improve delivery methodologies based on field insights

Maintain the Rhythm of Business (ROB) cadence by facilitating bi-weekly POD syncs, monthly dashboards, and quarterly business reviews to ensure visibility, accountability, and performance tracking

Monitor vendor CSA utilization, engagement compliance, and CSAT performance, applying short-term corrective actions and operational optimizations based on data insights. Drive delivery lifecycle governance, ensuring timely kickoffs, milestone tracking, deliverables submission, and closeouts fully aligned with Success Program SLAs and documentation standards

Oversee workload planning and capacity management in collaboration with Resource Coordinators (RCs) and Service Delivery Managers (SDMs) to balance priorities and ensure effective allocation

Track and report key performance indicators (KPIs)—including utilization, CSAT, audit coverage, compliance, and billable contribution—to assess delivery health and inform decision-making

Act as a territorial leader, representing the POD in regional forums, QBRs, and stakeholder reviews

Mentor and enable vendor CSAs, local OU CSAs, and national/global teams fostering a culture of accountability, growth, and continuous improvement

Partner with CSAMs, TZ Leads, and SDMs to ensure engagement readiness, operational compliance, and business alignment

Promote knowledge sharing and collaboration across PODs and solution areas, driving operational maturity

Proactively identify systemic issues or delivery risks and collaborate with leadership to implement corrective actions

Provide structured feedback loops to IP Leads and central teams to improve delivery IP and automation opportunities

Participate in pilot programs and testing of new Success Program engagements or frameworks

Champion innovation by bringing field learnings, best practices, and process improvement ideas back into the global community

Qualification

Cloud Solution ArchitectureAzureProject ManagementSecurityAIITILDevOpsLeadershipCommunicationMentoringCollaboration

Required

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience

Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role

The successful candidate must have an active U.S. Government Top Secret Security Clearance

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role

Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination

This position requires successful verification of the stated security clearance to meet federal government customer requirements

You will be asked to provide clearance verification information prior to an offer of employment

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

This position requires verification of U.S citizenship due to citizenship-based legal restrictions

To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance