JPMorganChase · 2 weeks ago
Head of Paid Social-Paid Media Center of Excellence-Executive Director
New York, NY
Full-time
Onsite
Director/Executive
$152K/yr - $245K/yr
15+ years expJPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As the Head of Paid Social, you will drive paid social strategy, execution, and innovation, shaping the future of social media investment and leading a high-performing team to deliver measurable results.
Asset ManagementBankingFinancial Services
Responsibilities
Define and articulate the long-term vision, roadmap, and success metrics for paid social across the firm
Build, inspire, and scale a best-in-class team with a culture of curiosity, creativity, and accountability
Lead integrated paid social planning and activation across platforms including Meta, TikTok, LinkedIn, X, Pinterest, Snap, Reddit, Nextdoor, and more
Partner with internal creative, data science, and line of business teams to evolve strategies and champion test-and-learn approaches
Serve as the primary point of contact for senior leadership, delivering executive updates, performance insights, and platform innovations
Translate complex paid social concepts into compelling narratives for diverse audiences, including non-technical stakeholders
Collaborate with line of business leaders to align media investments with firmwide priorities and initiatives
Manage high-touch relationships with platform partners, agencies, and external vendors to stay ahead of algorithm, measurement, and ad-tech shifts
Champion testing with emerging formats, creator collaborations, and AI-driven advancements
Develop and maintain procedures, frameworks, and guardrails in partnership with stakeholders across Legal, Risk, Controls, and Compliance at all levels to mitigate risk in the social media landscape for the firm
Ensure paid social strategies and activations adhere to firmwide policies, regulatory requirements, and risk management standards
Qualification
Required
Bachelor's degree in Business, Marketing, Communications, or related field
15+ years of experience in paid social, digital media, or performance marketing, with at least 10 years leading teams
Proven success managing multimillion-dollar media investments across multiple lines of business
Exceptional written and verbal communication skills, with demonstrated experience managing executive leadership
Deep understanding of platform ecosystems, creative best practices, and evolving measurement methodologies
Experience leading transformation initiatives such as in-housing, process redesign, or automation
Collaborative mindset with experience working across functions and with senior leaders in a fast-paced environment
Advanced proficiency in Microsoft Office and presentation tools; familiarity with vendor technology (e.g., Sprinklr, AI)
Discretion and sound judgment in confidential situations, with proven experience interacting with senior management
Demonstrated ability to operate effectively in a highly matrixed and complex organizational environment, partnering with risk, controls, compliance, and legal teams to drive compliant and risk-aware outcomes
Preferred
Master's degree preferred
Strategic yet hands-on. Someone who is able to set direction and dig into the details
Confident leading teams and equally adept at presenting to CMOs and senior executives
Passionate about the intersection of social media, content, technology, and outcomes
A builder of teams, frameworks, and the next chapter of paid social
Please note this role is required to be in the office 5 days a week
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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