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Marvin · 7 hours ago

Senior Training Specialist - Field Operations

Eagan, MN

Full-time

Onsite

Mid, Senior Level

$85K/yr - $95K/yr

Marvin is a family-owned and -led window and door company committed to creating better ways of living. The Senior Training Specialist will deliver hands-on training to new operations team members, ensuring they master their roles and provide exceptional customer experiences.

Real Estate

Responsibilities

Lead in-person training for new hires across operations roles—Project Managers, Warehouse, and Installation teams

Teach core job duties, company standard operating procedures, and technical systems navigation

Develop and refine training materials based on feedback and performance metrics, and collaborate with the Operations team to keep SOPs current

Serve as the subject matter expert on Infinity Windows and provide occasional service support in the field

Conduct post-training follow-ups through evaluations and field audits to ensure successful application of skills

Travel nationwide up to 80% to train, evaluate, and support the Operations team

Qualification

Training program designCommunication skillsOrganizational skillsInventory processesConstruction methodsInstallation techniquesGeneral Contractor experienceField service support

Required

Experience designing and delivering engaging training programs, with strong communication and organizational skills

Deep understanding of inventory processes, construction methods, and installation techniques, including hands-on experience installing and servicing high-quality windows and doors

High school diploma required; college degree preferred

Valid driver's license and clean driving record; General Contractor experience is a plus

Ability to lift 40 lbs, stand for extended periods, and climb ladders or stairs

Must be willing to travel up to 80% of the time