Atlantis Casino Resort Spa · 1 day ago
Casino Shift Manager
Reno, NV
Full-time
Onsite
Mid, Senior Level
3+ years expAtlantis Casino Resort Spa is seeking a Casino Shift Manager who will act as the General Manager on Duty, ensuring quality service for all guests. The role involves overseeing daily operations, managing staff, and addressing guest needs to promote a positive experience.
LeisureRecreationTravel
Hiring Manager
Megan Conte
Responsibilities
Constantly review staffing needs and recommend increase/decrease in staffing levels to coincide with business demands
Identify signage problems and notifying proper departments to correct
Assist in resolving Team Member issues, responsible for motivating Team Members to ensure they are providing quality service
Assist Managers and Supervisors to ensure that the operation is being managed in accordance with company standards
Maintain an active presence on the casino floor at all times
Works hand in hand with security to ensure the safety of guests and Team Members
Actively promotes Atlantis tournaments, promotions and events
Resolves guest complaints and assists with guest incidents
Provides regular communication with all levels of management with recommendations on improving effectiveness of operations
Performs other incidental and related duties as required and assigned
Qualification
Required
State of Nevada Gaming License Required
Nevada Alcohol Awareness Card Required
Strong interpersonal and communication skills
Excellent analytical, organizational, and administrative skills
Working knowledge of resort and hospitality operations including casino games, hotel and restaurants
Proficient computer skills
Minimum 3 years management experience in a Table Games and Casino operations
Able to remain calm under work pressure
Must adhere to all grooming standards, no 'visible' tattoos/piercings or unnatural hair colors
Company
Atlantis Casino Resort Spa
Distinctly Four Diamond. Atlantis features 817 spacious and luxuriously appointed guest rooms and Jacuzzi® suites.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Monarch Casino & Resort, Inc.
2025-04-29
Company data provided by crunchbase