ePlus inc. ยท 7 hours ago
Solutions Architect - Service Provider
Rhode Island, United States
Full-time
Hybrid
Mid, Senior Level
$110K/yr - $150K/yr
5+ years expePlus inc. is seeking a highly skilled and motivated Solutions Architect to join their Service Provider Group, supporting telecommunications customers across the Northeast. This role involves serving as a trusted technical advisor, conducting customer presentations, and developing solution architectures for complex business opportunities.
Cloud ComputingData CenterInformation TechnologyIT ManagementSoftware
Responsibilities
Provide technical expertise/credibility to account team on designated focus area
Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas
Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development
Assist sales account managers with project management for complex presales engagements
Complete technical sections for RFP/RFI/RFQ responses for assigned accounts
Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
Develop solution architecture and detailed line-item configurations/bills of material (BOMs)
Develop proposal and/or presentation of recommended solutions
Assist with technical scoping/review for Statements of Work (SOWs) for assigned accounts
Function as liaison to end-user customer technical staff regarding solution and implementation specifics
Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
Function as technical liaison and ePlus ambassador with field OEM sales and technical teams
Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set
Conduct knowledge transfer with team members around solution updates, implementation lessons learned, etc., as relevant
Assist ePlus sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution & its implementation or deployment, as needed
Assist in developing customer get-well plan, if applicable
Assist sales and services management in identifying candidate solution areas for ePlus development or investment
Complete training, per development plan, and maintain certifications in accordance with focus area
Assist Services Director with helping improve procedures and functions
Ensure appropriate coverage for in-process opportunities while out of office for training, vacation, PTO, etc
Participate in weekly team planning conference calls
Complete administrative tasks (expenses, time reporting) in a timely fashion
Travel up to 50% may be required
Qualification
Required
Candidates MUST BE geographically located within the Northeast region of the United States (Preferred Location: Boston, MA)
Extensive hands-on experience with one or more of the following high-end routing platforms (or other OEM equivalent), including: Cisco ASR 9000 / 1000 Series, NCS 5500 Series, Juniper MX, PTX, and ACX Series, Nokia 7750 SR, 7950 XRS, and 7250 IXR Series, Ciena SAOS platforms
Strong background in optical networking technologies, specifically: DWDM (Dense Wavelength Division Multiplexing), OTN (Optical Transport Network), ROADMs (Reconfigurable Optical Add-Drop Multiplexers)
Deep protocol-level knowledge, including: BGP, MPLS, IS-IS, OSPF, and EVPN
Proven ability to integrate routing and optical technologies into cohesive network solutions
Practical experience designing and deploying large-scale networks for service providers
Solid pre-sales engineering background, with responsibilities such as: Direct involvement in OEM and platform selection, Demonstrated success in developing Statements of Work (SOWs) for services engagements, Experience in 1:1 alignment with an Account Executive to drive strategic customer engagements
Technical proposal development
Solution presentations and product demonstrations
Response to RFPs/RFIs
Minimum 5+ years in telecommunications or service provider engineering roles
College degree or applicable work experience
Excellent written communications skills
Strong attention-to-detail
Excellent oral presentation skills
Preferred
Certifications in applicable technology preferred
Benefits
401(k) eligibility
Employee stock purchase program
Various paid time off benefits, such as vacation, sick time, and personal leave
Company
ePlus inc.
ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure.
1001-5000 employees
H1B Sponsorship
ePlus inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (4)
2023 (5)
2022 (9)
2021 (6)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-11-22IPO
Leadership Team
Mark Marron
CEO
Elaine Marion
Chief Financial Officer
Recent News
MarketScreener
2026-01-06
2026-01-06
Company data provided by crunchbase