OSL Retail Services · 1 day ago
Loss Prevention Specialist
United States
Full-time
Hybrid
Mid Level
$60K/yr - $65K/yr
3+ years expOSL Retail Services is a company that values people and innovation, providing customized sales solutions in retail and customer acquisition. The Loss Prevention Specialist will be responsible for monitoring, investigating, and auditing across multiple states and stores, aiming to implement effective loss prevention strategies and decrease losses through various operational practices.
Brand MarketingBusiness DevelopmentBusiness IntelligenceCRMInfrastructureRetail
Hiring Manager
Heather Cowan
Responsibilities
Track compliance to loss prevention objectives – liaise with the Sales Team to gain compliance and improve behaviors
Work with the client’s LP team to address opportunities
Conduct internal Loss Prevention investigations and interrogations
Maintain the OSL Loss Prevention Register and track metrics
Act as the primary contact for the Field / Head Office in relation to any Loss Prevention concerns
Liaise with Carrier Loss Prevention personnel to capture best practices, refine operational processes and establish continuous communication
Review Carrier fraud reports, initiate actions (tracking, commission suspension, investigation as appropriate)
Present applicable complaints and evidence to police in conjunction with the Client’s Loss Prevention team
Liaise with Directors, District Manager’s and the Human Resources Department as appropriate regarding Loss Prevention issues
Work collaboratively with Training Lead to ensure focus in all training is current, accurate and appropriate
Qualification
Required
3- 5 years of experience in retail or wireless operations
Wicklander certification, interview and interrogation skills
Liaising with clients and field leadership teams
Effective time management skills and the ability to prioritize competing deadlines
Knowledge of the Criminal Code and Employment Standards as related to Retail Loss Prevention
Analytical with the ability to review multiple points of data and other sources of information
Must possess the ability to deal with sensitive issues with tact, diplomacy, and the highest level of integrity
A strong communicator, able to connect with various types of employees, clients and consumers
MS Office proficiency in all applications – Excel, Access, Word, Power Point
Benefits
Generous time off : Start with 3 weeks of vacation, plus extra flex days to recharge.
Comprehensive benefits package : Includes medical, dental, vision, health spending account, and Teladoc virtual care.
Retirement support : Company-sponsored 401K plan to help build your financial future.
Fully Remote : Work where you’re most productive—no commute required.
Top-tier tools : Best-in-class systems and equipment so you can do your best work.
Company
OSL Retail Services
OSL Retail Services provides performance optimization, brand equity, CRM and marketing solutions for business development & processes.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Brett Farren
CEO
Recent News
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