The Destination Knot · 4 weeks ago
Remote Customer Service Representative – Hotel Bookings
United States
Full-time
Remote
New Grad, Entry Level
$40K/yr - $70K/yrDestination Knot is a trusted travel planning company specializing in personalized vacations and hotel accommodations. They are seeking friendly, detail-oriented Customer Service Representatives to assist clients with hotel bookings and provide excellent customer service in a remote environment.
Leisure Travel & Tourism
Responsibilities
Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online chat
Maintain detailed and accurate records of client interactions and bookings
Collaborate with team members to ensure seamless client experiences
Stay updated on hotel offerings, travel trends, and industry changes
Attend virtual training sessions and team meetings
Qualification
Required
Strong communication and customer service skills
Friendly, professional demeanor and positive attitude
Comfortable working independently and managing time effectively
Basic computer skills and a reliable internet connection
Interest in travel and helping clients plan memorable stays
Preferred
Previous experience in customer service, hospitality, or sales is a plus but not required
Benefits
Flexible, remote work environment
Full training and access to industry resources and tools
Supportive team culture and mentorship
Income-earning possibilities based on performance
Exclusive travel discounts and perks through industry partners
Personal and professional development opportunities
Company
The Destination Knot
At Destination Knot, we believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase