Apply on Employer Site

Esquire Deposition Solutions, LLC · 2 weeks ago

Area Supervisor, Digital Reporting

United States

Full-time

Remote

Mid, Senior Level

$50K/yr - $70K/yr

5+ years exp

Esquire Deposition Solutions is a leader in legal support services, recognized for innovation and professionalism. They are seeking an Area Manager, Digital Reporting to oversee the performance and development of digital reporters while ensuring exceptional service delivery and record accuracy.

Big DataLaw EnforcementLegalSoftware

Responsibilities

Participate in the selection and onboarding of digital reporters, including equipment coordination and onboarding plans

Provide coaching, performance feedback, and ongoing support to assigned digital reporters

Manage digital reporter licensure, certifications, and compliance requirements

Plan and deliver education on digital reporting systems, policies, compliance, products, and services

Conduct 30-60-90 day reviews and ongoing performance evaluations

Update and maintain digital reporter vendor profiles in NetSuite

Build strong relationships with digital reporters, field offices, transcription teams, and internal stakeholders

Assist with resolving quality concerns related to digital reporters’ work product

Monitor and approve timecards and expense submissions

Communicate reporter availability and performance updates to local field teams

Participate in performance management processes, including documentation and corrective action when necessary

Implement regular quality evaluations to ensure record capture standards are met

Actively demonstrate and reinforce Esquire’s values

Perform other duties as assigned

Qualification

Legal services experienceCoaching abilityPerformance managementMicrosoft Office SuiteDigital reporting standardsClient-focusedManage prioritiesInterpersonal skillsVerbal communicationWritten communicationOrganizational skillsDetail-oriented

Required

High school diploma or equivalent required

Excellent interpersonal, verbal, written communication, and organizational skills

Proficiency with Microsoft Office Suite and the ability to learn company technology platforms

Strong coaching ability with experience in performance management and adult learning principles

Detail-oriented, proactive, client-focused, and able to manage multiple priorities under pressure

Understanding of court procedures, legal terminology, and digital reporting standards

Preferred

Some college or a degree preferred

Five or more years of experience in the legal services industry preferred

Company

Esquire Deposition Solutions, LLC

Esquire, a national provider of remote and in-person deposition management solutions, court reporting services, and technology, helps law firms, insurance companies, and corporate legal departments get depositions right every time.

Founded in 1978

Atlanta, Georgia, USA

201-500 employees