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M&T Bank · 2 weeks ago

2026 Community Branch Internship Program - Western NY, Rochester West

Rochester, NY

Internship

Onsite

Intern

$18/hr - $28/hr

Start in 2026 Summer

M&T Bank is offering a 10-week summer internship through their Community Branch Internship Program focused on customer service and professional development in Retail Banking. Interns will gain hands-on experience and exposure to the bank's culture, community initiatives, and have opportunities for career growth.

Financial Services

No H1B

Responsibilities

Play a key role in Customer Relationship Management through proactive outreach and servicing and will be responsible for identifying financial need of customers and presenting appropriate options, onboarding new customers, and establishing trust with existing customers

Service our customers to gain fundamental understanding of Retail Banking

Complete duties and responsibilities of an entry-level professional nature specific to assigned area of the Bank

Ensure activities adhere to established internal policies and external regulations as applicable

Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management

Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management

Promote an environment that supports belonging and reflects the M&T Bank brand

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

Complete other related duties as assigned

Qualification

Customer Relationship ManagementSpreadsheet softwareAnalytical skillsCritical thinkingWritten communicationVerbal communicationOrganizational skillsDetail-oriented