Merlin Entertainments · 2 weeks ago
Guest Experience Host (Operations)
Columbus, OH
Part-time
Onsite
New Grad, Entry Level
$14.25/hr - $14.25/hr
0+ years expMerlin Entertainments is a global leader in location-based, family entertainment, offering opportunities to create magical memories for guests. The Guest Experience Host role involves engaging with visitors, ensuring a fun and safe environment, and supporting various operational roles within the attraction.
Digital EntertainmentLeisureMedia and EntertainmentTourism
Responsibilities
Help create unforgettable adventures for every guest
Jump into different roles across the attraction – from Admissions and Ride Operations to Retail, Food & Beverage, Birthday Parties, and Special Events
Bring energy, excitement, and friendliness to every guest interaction
Keep things running smoothly and safely so everyone can focus on having fun
Make sure your area looks awesome, stocked, and ready for the next rush of smiles!
Qualification
Required
Fun, dynamic, and friendly personality
Excellent communication, listening, and motivational skills
Able to work in areas with loud noises and confined spaces
Self-motivated, able to work independently or as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events
Preferred
6 months experience or more working in attractions, entertainment, or customer service-based positions preferred
Benefits
Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website – on almost anything you buy online.
FUN working environment and much more!
Company
Merlin Entertainments
Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity
Leadership Team
Fiona Eastwood
Chief Executive Officer
Graeme Johnson
Global VP, Talent & Development
Recent News
The Orlando Sentinel
2025-11-27
Company data provided by crunchbase