CNA Insurance · 9 hours ago
Claims Operations Technician, Statistical Coding
United States
Full-time
Remote
Entry Level
1+ years expCNA Insurance is committed to fostering a supportive work environment and is seeking a Claims Operations Technician to assist with the processing of non-technical claim duties. The role involves analyzing claim information, performing financial transactions, and collaborating with various stakeholders to ensure accurate claim support activities.
FinanceFinancial ServicesInformation ServicesInformation TechnologyInsuranceProperty ManagementReal EstateRisk Management
Responsibilities
Completes regulatory forms timely in accordance with regulations by evaluating claim information. Provides information to claim adjusting staff from regulatory websites
Completes data or makes data corrections based on set requirements or procedures within claim file information utilizing multiple claim systems that support P&C Claim
Performs various financial transactions such as paying bills, payment transfer, cashier processing, etc. utilizing set procedures and guidelines
Collaborates with underwriting, insureds, claimants, providers, vendors or claim adjusters utilizing various methods to obtain and provide information related to claim support activities
Completes form letters or documents based on procedures or set requirements
May receive new claim notices, confirm coverage, and/or verify applicability of coverage to the claim
Serves as Day to day resource for procedural or process questions
Accountable for reviewing and reconciling reports for data or financial transactions related to claims
May perform routine processing within designated authority on medical only claims, following jurisdictional parameters
May complete special projects as necessary
Qualification
Required
High school diploma, GED or equivalent experience
Technical Proficiency: Ability to efficiently work across multiple platforms including Microsoft Office Suite and other business related software. Must also have the capability to use multiple applications simultaneously without losing accuracy
Insurance Knowledge: Basic understanding of Property & Casualty (P&C) insurance products
Attention to Detail: Ability to produce highly accurate, error-free work with a strong focus on precision and consistency
Analytical Thinking: Ability to evaluate claim information, apply critical thinking, and solve problems logically
Communication Skills: Clear verbal and written communication; strong listening and customer service orientation
Organizational Skills: Ability to manage tasks, follow up effectively, and work independently
Numerical Aptitude: Comfort working with numbers, codes, and data analysis
Preferred
Some college preferred
Typically a minimum of one to three years experience in office operations and one to two years experience in Property and Casualty line of business preferred
Benefits
Comprehensive and competitive benefits package
Company
CNA Insurance
CNA is one of the largest U.S. commercial property and casualty insurance companies.
5001-10000 employees
H1B Sponsorship
CNA Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (32)
2023 (25)
2022 (43)
2021 (32)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$0.88M2016-09-12Post Ipo Equity· $0.88M
1978-01-13IPO
Leadership Team
Luke Mellors
Vice President, Technology
Daniel Franzetti
Chief Administrative Officer
Recent News
2025-11-03
MarketScreener
2025-11-03
Company data provided by crunchbase