IDR, Inc. · 4 weeks ago
Service Desk Analyst (480529)
Brentwood, TN
Contract
Hybrid
New Grad, Entry Level
$20/hr - $25/hrIDR, Inc. is seeking a Service Desk Analyst to join one of their top clients in Brentwood, TN. This role involves providing exceptional IT support as part of a dynamic team and requires effective communication and documentation skills.
Information TechnologyRoboticsSoftware
Hiring Manager
Allison Jones
Responsibilities
Provide top-notch IT support and service desk assistance as part of a 9-12 month contract, with potential for extension
Engage in clear and efficient documentation and communication to ensure seamless service delivery
Work within a hybrid schedule, with flexibility required for shifts between 6 am and 6 pm CST, Monday through Friday, and occasional weekend shifts
Participate in onboarding and training sessions to support the transition of a new client service desk
Utilize general IT knowledge and tools to troubleshoot and resolve technical issues
Qualification
Required
Demonstrated experience in IT or service desk roles
Strong proficiency in English, with excellent communication skills
Ability to adapt to a hybrid work environment and flexible scheduling
Proven ability to work collaboratively within a team
Preferred
IT certifications, such as CompTIA
Benefits
Full Benefits; Medical, Vision, Dental, and more!
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
Company
IDR, Inc.
IDR, Inc.
Founded in 1998
501-1000 employees
H1B Sponsorship
IDR, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Ashley Holahan
President and CEO
Recent News
2025-11-19
SeekingAlpha
2023-11-24
Company data provided by crunchbase