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Tarkett · 1 day ago

Field Service Representative (SoCal, LV, TX)

San Diego, CA

Full-time

Hybrid

Mid Level

Tarkett is a worldwide leader in innovative flooring and sport surface solutions. They are seeking a Field Service Representative to provide technical support, conduct training, and manage customer visits, ensuring excellent service and documentation in the flooring industry.

Building MaterialManufacturing

Responsibilities

Provide Technical Support via in-person contact, as well as telephone and E-mail communications (Product, Installation, Site Conditions, Maintenance, etc.)

Significant amount of troubleshooting and problem solving

Conduct Claim Inspections and Technical Evaluations in the field (Involves travel to jobsites throughout the western United States and Western Canada, and potentially outside of North America on rare occasion

Submit detailed reports within 48 hours including key observations/facts, photographs, collection of samples and applicable evidence

Product Installation of SOFT surface materials (Carpet tile, POWERBOND, broadloom) for trade Show E.g. NeoCon, Mock-ups, Field Testing, tip sheet videos, etc

Conduct training sessions and seminars. Involves hands-on installation demonstration and speaking/presenting in front of an audience

Conduct POWERBOND and broadloom certification tests (written and practical exam) that are pass or fail for the students

Manage the logistics of that and submit paperwork to the corporate office for certification of those students who pass the test

50% - 75% travel with Tarkett Account Executives on customer visits to provide technical support on a sales call

Qualification

Flooring installation experienceTechnical supportAdvanced computer skillsEffective communication skillsWork ethic

Required

Provide Technical Support via in-person contact, as well as telephone and E-mail communications (Product, Installation, Site Conditions, Maintenance, etc.)

Significant amount of troubleshooting and problem solving

Submit detailed reports within 48 hours including key observations/facts, photographs, collection of samples and applicable evidence

Product Installation of SOFT surface materials (Carpet tile, POWERBOND, broadloom) for trade Show E.g. NeoCon, Mock-ups, Field Testing, tip sheet videos, etc

Conduct training sessions and seminars. Involves hands-on installation demonstration and speaking/presenting in front of an audience

Conduct POWERBOND and broadloom certification tests (written and practical exam) that are pass or fail for the students

Manage the logistics of that and submit paperwork to the corporate office for certification of those students who pass the test

50% - 75% travel with Tarkett Account Executives on customer visits to provide technical support on a sales call

Intermediate to Advanced computer skills (MS Office)

Effective communication skills

Flooring installation experience; including and preferred with POWERBOND, woven, and tufted broadloom

Profession, respectful, honest, reliable, strong work ethic desired

Ability to travel

Preferred

Bi-lingual not required but preferred

Benefits

Competitive benefits, pay, and retirement plan options!

Career growth, stability, and flexible work arrangements.

Company

Tarkett

Glassdoor3.8

With a history of more than 140 years, Tarkett is a worldwide leader in innovative and sustainable flooring and sports surface solutions, generating net sales of € 3.3 billion in 2024.

Founded in 1880