NiCE Cognigy · 3 weeks ago
Sales Engineer
United States
Full-time
Remote
Mid LevelNiCE Cognigy is a leading AI-first CX platform that empowers brands with AI Agents to redefine customer experiences. The Sales Engineer will work closely with the presales team to support strategic deals, conduct technical deep dives, and provide technical guidance aligned with customer needs.
Artificial Intelligence (AI)ChatbotGenerative AIInformation TechnologyIT InfrastructureIT ManagementSaaSSales AutomationSmall and Medium BusinessesSoftware
Responsibilities
Partnering with the sales team to support strategic deals
Participating in discovery calls and technical deep dives
Creating and delivering presentations and customized demos
Designing and recommending technical solutions aligned to customer needs
Analyzing customer requirements and providing technical guidance
Collaborating cross‑functionally on enhancements and customer requests
Providing technical support during the sales process
Staying current on the competitive landscape and performing comparisons
Providing internal technical training across teams
Qualification
Required
Experience as a consultant, sales engineer, or similar technical presales role
Experience in enterprise software within automation or contact center technologies
Strong JavaScript programming/scripting skills
Strong presentation and communication skills
Creative and design-oriented mindset
Ability to quickly learn and explain new technologies
Preferred
Experience with low-code platforms and conversational AI
Company
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$169.04MKey Investors
EurazeoDTCPInsight Partners
2025-07-28Acquired
2024-06-11Series C· $100M
2022-02-17Series B· $15M
Leadership Team
Sascha Poggemann
COO
A
Andre Duis
VP Engineering
Recent News
Crowdfund Insider
2026-01-17
CB Insights
2026-01-16
2025-11-19
Company data provided by crunchbase