Concentra · 3 weeks ago
Administrator II, Systems
Addison, TX
Full-time
Onsite
Senior Level
5+ years expConcentra is recognized as the nation’s leading occupational health care company, dedicated to improving the health of America’s workforce. The Administrator II, Systems will manage the Windows and Citrix environment, ensuring optimal performance and availability of critical systems while providing technical support and mentoring junior team members.
Health CareHospitalMedicalPrimary and Urgent CareTherapeuticsWellness
Responsibilities
Administer and maintain Windows & Citrix endpoint and cloud environments (M365, Intune, Exchange, Autopilot, Entra ID, etc.)
Provide technical support, troubleshooting complex issues while meeting established SLA's
Act as a primary technical contact for technology service providers
Identify automation opportunities and process improvements to enhance operational efficiency
Serve as the technical resource for the team, sharing knowledge and mentoring junior members
Monitor system performance and capacity, proactively addressing potential issues to maintain optimal operations
Create and maintain comprehensive technical documentation, knowledge base articles, and standard operating procedures
Partner and implement system upgrades, migrations, and deployments while minimizing operational disruption
Participate in technology optimization projects and the implementation of new solutions for Concentra centers
Qualification
Required
Bachelor's Degree
Degree must be from an accredited college or university
5+ years of experience in systems administration
Strong knowledge of Windows endpoint management
Experience with IGEL virtualization technology and thin client management
Comprehensive understanding of SCCM, MS Intune, and MS O365
Manage and maintain organization-wide usage of communication platforms (Zoom, MS Teams)
Familiarity with managing MSP (Managed Service Provider) solutions and remote technologies
Strong troubleshooting and problem-solving skills
Excellent documentation and communication abilities
Ability to work in a fast-paced environment and manage multiple priorities
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Ability to Influence: Works with leaders and team members to drive change and influence decision making by using objective metrics, comprehensive viewpoints, and strong partnerships
Analytical Skills: Works with leaders and team members to drive change and influence decision making by using objective metrics, comprehensive viewpoints, and strong partnerships
Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Drive to Perform: Identifies and accomplishes challenging objectives or personal goals. Works effectively with others to achieve goals. Looks for and takes advantage of opportunities. Maintains a high level of interest and enthusiasm
Benefits
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
Company
Concentra
Concentra is a health care center that offers occupational medicine, urgent care, physical therapy, and drug screening services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-07-24IPO
2015-03-23Acquired
Leadership Team
Christopher Axberg
Senior Director Digital Marketing
Recent News
2026-01-19
MarketScreener
2025-12-15
Business Wire
2025-12-08
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