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Climate First Bank · 3 weeks ago

SBA Closer

United States

Full-time

Onsite

Mid Level

3+ years exp

Climate First Bank is redefining community banking with a strong commitment to sustainability and ethical practices. The SBA Closer will manage the workflow of SBA loans from approval to closing, ensuring compliance and providing exceptional service to borrowers throughout the process.

Banking

Responsibilities

Manage SBA loan workflow from application approval through closing and funding

Coordinate with BDOs, underwriters, borrowers, and SBA to ensure accurate documentation and timely execution

Oversee collateral review, due diligence, and closing documentation; maintain compliance with SBA and bank standards

Work with Lender Service Provider (LSP) and Loan Operations to facilitate funding and resolve closing issues promptly

Apply expert knowledge of SBA SOP to review loans for eligibility and proper structuring

Ensure complete and accurate loan files; submit approvals through ETRAN and maintain audit-ready documentation

Monitor changes in SBA guidelines and implement updates in closing processes

Serve as primary point of contact for borrowers and internal teams throughout the closing process

Address inquiries and resolve issues with a service-first approach, ensuring exceptional borrower experience

Adhere to all bank policies, procedures, and regulatory requirements

Identify and escalate potential compliance or fraud concerns; collaborate with Compliance for resolution

Complete all required compliance and IT training; stay informed on regulatory changes impacting SBA lending

Demonstrate commitment to social, economic, environmental, and racial justice

Engage in ongoing education related to sustainability practices and core values

Identify and mitigate credit weaknesses and policy exceptions to safeguard both the bank and borrowers

Assign accurate credit risk ratings and adhere to all bank policies, procedures, and regulatory requirements

Collaborate with Compliance to investigate suspicious activity and prevent fraud

Stay informed on legal and regulatory changes; complete all compliance and IT training promptly

Qualification

SBA processing experienceSBA SOP knowledgeLoan processing platformsBachelor’s degree in financeMaster CommunicatorTech-Forward ThinkingOrganization & EfficiencyCommitment to Teamwork

Required

3–5 years of SBA processing or closing experience with deep knowledge of SBA SOP and products

Ability to work independently in a high-volume environment

Clear, professional communication across phone, video, and written channels

Strong understanding of SBA lending processes, compliance requirements, and operational best practices

Proficiency in SBA systems (ETRAN), loan processing platforms, and Microsoft Office Suite

Exceptional time management and workflow organization

Collaborative approach that supports team goals and fosters a positive, solutions-oriented environment

Stay informed and compliant with all regulatory policies, including BSA, AML, CIP, and OFAC

Preferred

Bachelor's degree in finance, accounting, or related field preferred

Formal credit training a plus

Benefits

Medical, Dental and Vision Coverage — 100% Paid by Us (employee coverage, employer contribution towards dependents)

401(k) with 6% Employer Match — Start saving for retirement with a strong head start and no vesting period.

Employee Stock Options and Grants — Share in the success you help create.

Employee Only Mortgage Product — Invest in your future by owning your own home. Employees have access to exclusive below market interest rates and creative terms.

Exclusive Employee Banking Perks — Including employee-only account and loan products.

0% Financing for Employee Solar Loans — Power your home sustainably.

0% Financing for Eligible Electric Vehicles (EVs) — drive the change you believe in.

Generous Paid Time Off— 2–4 Weeks of Vacation for full time employees based on position and 64 Hours of Paid Sick Time for all full-time employees.

Protection & Peace of Mind— We offer company-paid life insurance, Disability Insurance and an Employee Assistance Program (EAP) with free counseling, legal, and financial services.