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JLL · 2 weeks ago

FACILITIES PERFORMANCE ANALYST

Mobile, AL

Full-time

Onsite

Entry, Mid Level

2+ years exp

JLL is a leading global provider of real estate and investment management services. The Facilities Performance Analyst will evaluate and optimize the facility department’s performance, identifying areas for improvement and implementing solutions to maximize efficiency.

CommercialReal Estate

No H1B

Responsibilities

Focus on collecting, analyzing and reporting regularly to Sr. Facility Manager - Industrial Operations on all department priorities. (30%)

Support for a purposeful environment to realize standardized and consistent service delivery, information symmetry, enhanced communication, accountability and prioritization alignment, clear roles and responsibilities, alignment across FMRE organization, risk mitigation and relationship management. (30%)

Focus on developing strong client relationships and to synthesize client needs to support a tailored suite of integrated portfolio services. (10%)

Oversight on providing a consistent consolidated reporting process. (10%)

Analytical approach to reporting on data from all FMRE tools. Expertise and ownership in analyzing data in tools and reporting out regularly per requests from FMRE leadership team. (10%)

Ownership on ensuring solutions are successfully implemented by removing roadblocks or facilitating reprioritization conversations among relevant stakeholders through connecting with FMRE leadership team. (5%)

Access to the broader JLL platform to deliver portfolio specific insights, best practices, and subject matter expertise. (5%)

Prepare reports and control expenditures in accordance with budget allocations

Assists in development, implementation and maintenance of new and existing standards of practice for operational management activities

Provides counsel to Workplace leadership and other related functions such as finance, procurement, HR, Security, Health & Safety

Coordinates with facility customers and stakeholders and manages those relationships

Ensures effective, timely written and oral communication with consultants and internal customers

Recommend and manage initiatives to increase and improve service delivery considering both cost and quality

Other duties as assigned

Qualification

OSHA standardsISO standardsFinancial budgetingAnalytical skillsProject Management softwareCustomer service skillsWritten communicationOral communicationInterpersonal skillsOrganizational skills

Required

Working knowledge and application of OSHA, ISO, NFPA, ANSI, and ADA standards required

General knowledge of FAA, EASA, and ICAO standards

Current in industry trends, best practices, and technology

Ability to read blueprints, construction drawings, and experience with large construction/renovation projects

Knowledge of estimating, budgeting, and scheduling practices

Strong knowledge of financial budgeting and scheduling practices

General knowledge and understanding of quality and process approaches/theory

Analytical and quantitative skills

Superior customer service skills and orientation

Strong written and oral communication skills

Ability to maintain professionalism at all times under stressful situations

Ability to plan and manage work under time constraints in a fast paced environment

Ability to multitask and work without direct supervision

Strong organizational skills and collaborative style

Possess effective interpersonal skills and have the ability to work with people at all levels of the organization

Associates degree in facilities management, building, business or other related field

2+ years of work experience in business analytics, corporate real estate operations or operations analytics

May require up to 5% domestic travel

Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings

Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms

Speaking: able to speak in conversations and meetings, deliver information and participate in communications

Equipment Operation: able to operate most office and personal electronic equipment and some tools

Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs

Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs

Pushing / Pulling: able to push and pull small office furniture and some equipment and tools

Sitting: able to sit for long periods of time in meetings, working on the computer

Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving

Standing: able to stand for discussions in offices or on the production floor

Travel: able to travel independently and at short notice