Apply on Employer Site

Rally Credit Union · 12 hours ago

Full Time Teller

Corpus Christi, TX

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Rally Credit Union is seeking a Full Time Teller to perform transactional duties and provide excellent member service. The role involves handling deposits, withdrawals, and promoting credit union products while ensuring accuracy and compliance with policies.

CreditFinanceFinancial ServicesLending

Responsibilities

Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions

Provides account services to members by receiving deposits and loan payments; cashing checks; withdrawals; pays out money after verification of signatures and member balances, records night, and mail deposits; selling cashier's checks, and money orders

Verifies amounts, examines share drafts/checks for proper endorsement, and ensures accuracy when entering deposits into computer records

Cash share drafts/checks and process withdrawals; Redemption of savings bonds. Accept check copy request and check order request from members

Process all member requests, i.e., wire transfers, address changes, stop payment, or cash advances

Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers

Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes

Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member’s needs; directing members to a branch representative

Balance cash drawer at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor, as necessary

Scan daily work and perform such other teller functions that might be needed from time to time and assist others to complete tasks and work assignments

Ensure that teller station is properly stocked with forms, supplies, brochures, etc

Serve in a dual control role when needed

Maintain accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors

Adherence to security, internal control procedures, policies, mandatory training, compliance, product, and credit union training

Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures

Demonstrates an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), AntiMoney Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions

Responsible for completing BSA/AML compliance training annually

All other duties as assigned

Qualification

Cash handlingCustomer serviceData entryCross-sellingRegulatory complianceMathematical skillsCommunication skillsRelationship buildingAttention to detail

Required

High school Diploma/GED is required

Requires communication, mathematical and general business knowledge or equivalent to satisfactorily perform the job duties

Most important to this position are accuracy, speed, customer relations, judgment, reliability, and ability to engage in relationship building, a highly positive, service orientated attitude

Position involves wrist/hand manipulation; restriction to workstation for extended periods of time; ability to lift up to 50 lbs.; ability to bend, stoop and reach overhead

Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents

May required to stand for extended periods of time

Communication abilities required by this job includes clarity in speech and hearing for effective staff/member interaction

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team

Must have a strong ability to read and carry out various written instructions and follow oral instructions

Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence

Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public

Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and or fast pace

Must be able to effectively handle multiple, simultaneous, and changing priorities

Must be capable of exercising highest level of discretion on both internal and external confidential matters

Calculator, copy machine, currency counter, cash dispenser, cash advance terminal, ITM/ATM and personal computer with windows environment