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INSPYR Solutions · 2 weeks ago

IT Operator - Network Administrator

Vienna, VA

Contract

Onsite

Mid Level

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. They are seeking an IT Operator - Network Administrator to provide technical support for a Cisco switch replacement project across multiple branches, ensuring optimal network performance and managing project documentation and coordination.

Information TechnologyProfessional ServicesStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Performs Cisco switch configurations, upgrades, patches, troubleshooting

Utilize multiple monitoring applications to ensure optimal system performance

Respond to alerts and alarms, identifies and corrects problems before or after network migrations

Create and work on tickets in a service management application and monitor ticket queues

Create, manage, and coordinate end to end change tickets for all migrations

Troubleshoot and escalate incidents and problems

Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria

Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service

Work with others to update and document technical procedures

Maintain, configure, and perform preventative maintenance to various network equipment

Maintain and configure network circuits at remote sites to include turnup, turndown, and troubleshooting

Perform other related duties as assigned

May be assigned to other tasks based on need

Qualification

Cisco networkingLAN/WAN protocolsCisco routersSwitchesVLAN managementService Management ToolsAnalytical skillsDependabilityProblem-solving skillsCommunication skillsTeamworkOrganizational skillsWork under pressure

Required

Knowledge and experience of cisco networking to include routers and switches including creating and managing VLAN's

Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP

Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel

Previous work experience performing similar migrations of networking equipment across hundreds of geographically dispersed sites

Highly organized and detail oriented and able to manage multiple project tasks and migrations per shift/day

In-depth experience and technical training in WAN/LAN communications including demonstrated experience installing, configuring, troubleshooting and maintaining Cisco routers and switches

Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing an internal and external ticket queue with vendors

Experience in administrative or technical positions that demonstrates the ability to interpret and follow, policies, procedures, and instructions

Experience that demonstrates dependability, productivity, and accuracy

Demonstrated analytical and problem-solving skills

Effective verbal and written communication skills

Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets and create and manage end to end change tickets for branch migrations

Ability to work independently and as part of a team

Ability to work under pressure (urgent problems, deadlines, changing priorities)