Tokio Marine North America Services · 3 weeks ago
Organizational Development and Training Manager for the Tokio Marine AI Hub- Hybrid, Bala Cynwyd, PA
Bala Cynwyd, PA
Full-time
Hybrid
Senior Level
5+ years expTokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States. The Organizational Development and Training Manager will lead the development and implementation of innovative training programs and organizational development initiatives for Tokio Marine’s Global AI Hub, focusing on enhancing employee capabilities and fostering a culture of continuous learning.
AccountingFinanceHuman ResourcesInformation TechnologyInsurance
Responsibilities
Design, deliver, and evaluate training programs that support the needs of TM’s Group Companies, ensuring alignment with strategic goals in AI
Conduct organizational assessments to identify AI training and development needs across the Group Companies; utilize data and metrics to measure training effectiveness and return on investment
Work with Group Companies to develop, implement and scale innovative learning solutions, including e-learning, instructor-led training, coaching, and mentorship programs, tailored to diverse learning styles in support of the AI Hub’s goals
Facilitate organizational change initiatives in adopting AI best practices; facilitate synergies across Group Companies in AI learning
Manage Tokio Marine AI Training Network, identifying and recruiting key stakeholders, creating structures and strategies for sharing AI training resources
Stay current on industry trends, best practices, and emerging technologies in organizational development and training, particularly related to AI and machine learning
Use performance metrics and stakeholder feedback to improve training programs and report on the effectiveness of organizational development initiatives to senior leadership and executive sponsors
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field
Minimum of 5 years of experience in organizational development and training, preferably in a technology-focused environment
Strong knowledge of adult learning theories and organizational development practices
Proficiency in creating engaging training content with practical applications, especially in AI and data analytics
Demonstrated ability to analyze data and metrics to inform training effectiveness
Excellent communication, facilitation, and presentation skills
Strong project management skills with the ability to manage multiple projects simultaneously
Preferred
Master's degree preferred
Experience in the AI sector is a plus
Professional certifications in Human Resources (e.g., SHRM-CP, PHR) or Organizational Development (e.g., OD Certification) are preferred
Company
Tokio Marine North America Services
Tokio Marine North America Services delivers innovative and market-leading solutions to our Tokio Marine insurance companies.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Andy Santacroce
VP & Deputy CIO
Ed Sayago
VP, Deputy Chief Legal Officer
Recent News
2025-06-05
2025-01-04
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