The Destination Knot · 3 weeks ago
Remote Customer Service Agent | Travel Booker
United States
Full-time
Remote
New Grad, Entry Level
$30K/yr - $55K/yrDestination Knot creates stress-free and unforgettable travel experiences, and they are seeking a motivated Remote Customer Service Agent | Travel Booker to assist clients in planning and booking travel. This role involves providing excellent customer service and personalized travel recommendations while managing bookings and client communications.
Leisure Travel & Tourism
Responsibilities
Support clients in booking hotels, resorts, cruises, flights, and vacation packages
Provide personalized travel recommendations based on client preferences and budget
Respond promptly and professionally to inquiries via phone, email, or messaging platforms
Manage and maintain accurate records of bookings, preferences, and client communications
Coordinate travel logistics and resolve any pre- or post-travel concerns
Stay updated on travel industry trends, destination options, and supplier offerings
Deliver a high level of service to build long-term client relationships and referrals
Qualification
Required
Strong communication skills and a customer-first mindset
Organized, self-motivated, and able to work independently in a remote environment
Comfortable using online booking platforms, email, and other digital tools
Passion for travel and eagerness to learn
Must be 18 years or older with a computer and reliable internet connection
Preferred
Prior experience in customer service, hospitality, or travel is preferred but not required
Benefits
Flexible remote work schedule
Ongoing travel industry training and development
Access to exclusive supplier tools, promotions, and travel perks
Performance-based earning incentives
Opportunities for career growth within the company
A supportive, engaging, and collaborative team environment
Company
The Destination Knot
At Destination Knot, we believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase