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Confidential · 4 weeks ago

Pod Leader – Sales & Operations

Naperville, IL

Full-time

Onsite

Mid, Senior Level

Confidential is seeking a Pod Leader in Sales & Operations, a role ideal for a freight brokerage professional who manages both sales and operational aspects. The position involves prospecting new customers, managing shipments, and leveraging tools to maintain high service levels.

Marketing & Advertising

Responsibilities

Prospecting and onboarding new customers through cold outreach and relationship-building

Quoting freight, negotiating rates, and securing capacity

Managing shipments from booking through delivery, including tracking and issue resolution

Acting as the primary point of contact for customers and carriers

Growing and maintaining your own book of business

Leveraging TMS/CRM tools to manage accounts, lanes, and performance

Collaborating with internal teams to ensure high service levels and customer retention

Qualification

Freight brokerage experienceSales skillsNegotiation skillsCustomer relationship managementTMS/CRM tools proficiencyPerformance-driven mindsetCommunication skills

Required

Direct freight brokerage experience required (cradle-to-grave)

Proven ability to sell brokerage services and execute freight

Strong understanding of market pricing, capacity, and carrier relationships

Experience building and managing a customer book

Confident communicator with strong negotiation skills

Comfortable in a fast-paced, performance-driven environment

Benefits

Full benefits package (medical, dental, vision)

Strong operational and leadership support

Clear path for growth and advancement

Company

Confidential

Silicon Valley, California US, US

51-200 employees

Funding

Current Stage

Growth Stage

Leadership Team

Roshan Syed

Global Talent Partner

Company data provided by crunchbase