Agiliti · 1 month ago
Senior Sales Operations Manager
Minneapolis - Corporate
Full-time
Hybrid
Senior Level, Lead/Staff
$106K/yr - $170K/yr
8+ years expAgiliti is a health technology company focused on improving patient outcomes. They are seeking a Senior Sales Operations Manager to define and maintain sales processes, own CRM governance, and drive sales performance through data-driven insights and cross-functional collaboration.
Health Care
Responsibilities
Work with a cross-functional team to define and maintain sales processes aligned to Challenger methodology and complex buying cycles; coordinate across multiple business units and selling teams to harmonize processes without stifling agility
Reinforce the selling discipline established by Sales Leadership, refining it through Challenger and our nine stage (0-8) CRM sales process
Own CRM architecture and governance across multiple business units and selling motions
Create stage definitions, win/loss criteria, and approval workflows that reflect multi-stakeholder decision-making
Document and socialize standard operating procedures for lead management, account assignment, and inside sales
Drive automation and integrations to enable seamless handoffs across marketing, sales, and operations
Ensure data integrity and enforce standardization while supporting localized needs. Accomplish this by being firm in approach while also adapting to field dynamics
Drive pipeline hygiene and conversion improvements through governance and analytics
Partner with Sales Leaders to ensure forecast accuracy and actionable insights
Utilize data and research to develop insights, programs and tools that drive measurable sales results
Oversee the design and launch of tools, resources, and user guides to support CRM optimization and utilization
Oversee the CRM support team to deliver a positive internal customer experience for our commercial teams
Develop education programs to build rigor and consistency in CRM documentation and sales process execution
Partner with product management, marketing and commercial team to implement campaigns
Synthesize CRM projects with enterprise initiatives, determining priority and roadmaps for IT development, along with consistent review and optimization of workload for current projects
Project manage and implement enhancements to the CRM and sales process through effective communication and partnership with our sales, operations, and corporate support teams
Measure the effectiveness of implemented initiatives, continuously improving our approach and integrating best practices
Partner with finance and accounting teams to ensure alignment of metrics and data points across the organization
Evaluate and implement technology that supports complex buying motions and multi-business unit workflows
Qualification
Required
Bachelor's degree in marketing, business administration, or equivalent combination of education or experiences
8+ years in Sales Operations or Revenue Operations; experience in matrixed organizations required
Expertise in CRM platforms and governance across multiple business units
Proven ability to design and enforce sales processes aligned to Challenger methodology
Strong analytical skills with experience in forecasting, pipeline modeling, and executive reporting
Excellent stakeholder management and change leadership in complex environments
Proficient in MS Office Suite
Strategic Process Design: Balances standardization with business unit-specific needs
Cross-Functional Leadership: Influences across Sales, Operations, Marketing, Finance, and Solution/Product Management
Data-Driven Decision Making: Builds insights that drive predictable growth
Change Management: Ensures adoption of processes and tools in a matrixed structure
Communication: Solid written and verbal communication skills with demonstrated ability to think strategically and suggest creative solutions with proactive approach to problem identification and solving
High Personal Accountability: Ability to meet deadlines and shifting priorities
Preferred
Healthcare industry knowledge preferred
SugarCRM preferred
Benefits
Health insurance options for Medical, Dental & Vision plans
Short- and Long-Term Disability plans
Flexible Spending Accounts
Health Savings Accounts
Life Insurance Options
Paid Time Off
401K Saving Plan with employer match
Employee Discounts
Tuition Reimbursement
Daily Pay program
Employee Assistance Program
Wellness programs
Company
Agiliti
Agiliti is a provider of health care technology management and service solutions to the health care industry.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-02-26Acquired
2021-04-22IPO
Leadership Team
Tom Boehning
Chief Executive Officer and Board Member
Tom Leonard
CEO and Board Member
Recent News
Medical Xpress - latest medical and health news stories
2025-10-02
Company data provided by crunchbase