St. Mary's Medical Center - Huntington, WV · 4 weeks ago
IS Manager of Clinical Systems
Huntington, WV
Full-time
Onsite
Mid, Senior LevelSt. Mary's Medical Center is part of the Marshall Health Network, and they are seeking a Manager of Clinical Systems to oversee the planning, implementation, and optimization of clinical applications. This role involves leadership, collaboration with operational leaders, and ensuring that information systems meet the needs of care teams and align with clinical workflows.
Hospital & Health Care
Responsibilities
Oversee assigned clinical applications and application analysts, including specialty/subspecialty EHR modules as assigned by leadership
Lead planning, configuration, testing, implementation, and ongoing optimization of assigned systems and projects
Supervise and mentor a team of Clinical Analysts and support staff responsible for clinical applications
Partner with outpatient medical directors, nursing leadership, and operational managers to assess needs and align technology solutions with care delivery goals
Collaborate with the Director of Enterprise Applications to ensure alignment with enterprise standards, governance processes, and integration strategies
Establish and monitor workflows, data integrity, and system performance specific to assigned areas
Develop and oversee application training, support, and communication plans for end users
Ensure compliance with HIPAA, privacy, and security standards across supported systems
Maintain vendor relationships and manage service issues related to clinical applications
Support continuous improvement initiatives, identifying opportunities to streamline workflows, enhance user experience, and improve patient safety in the ambulatory setting
Participate in budgeting, project planning, and performance reporting for assigned systems
Serve as a liaison between end-users and enterprise IT to ensure timely issue resolution and system enhancements
Manage change control and change governance with IT and operational partners for assigned areas
Research new technologies, applications, and system enhancements to meet customer needs
Facilitate and manage assigned teams’ timely response, communication, deadline setting, and completion of issues, requests, and projects using service management toolsets
Assist the Director in planning and managing the IT operational budget
Facilitate and participate in rounding on operational customers with analysts to understand clinical workflows, challenges, and opportunities for IT improvements
Perform other related duties as assigned
Qualification
Required
Experience in planning, implementation, support, and optimization of clinical applications
Leadership experience in managing teams of analysts and support staff
Knowledge of specialty/subspecialty EHR modules
Ability to collaborate with operational leaders and align technology solutions with care delivery goals
Experience in establishing and monitoring workflows, data integrity, and system performance
Knowledge of HIPAA, privacy, and security standards
Experience in managing vendor relationships and service issues related to clinical applications
Ability to support continuous improvement initiatives and enhance user experience
Experience in budgeting, project planning, and performance reporting
Ability to serve as a liaison between end-users and enterprise IT
Experience in managing change control and governance processes
Ability to research new technologies and system enhancements
Experience in facilitating timely responses and communication within teams
Ability to assist in planning and managing the IT operational budget
Experience in understanding clinical workflows and identifying IT improvement opportunities
Company
St. Mary's Medical Center - Huntington, WV
A member of Marshall Health Network, St. Mary's Medical Center is the largest medical facility in the Tri-state region.
Founded in 1924
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angie Swearingen
Chief Operating Officer
Libby Bosley DNP, RN, NEA-BC, FACHE
Vice President of Patient Services/Chief Nursing Officer
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