Scout Global · 22 hours ago
Client Partner
NYC Metro Area
Full-time
Onsite
Mid Level
$120K/yr - $150K/yr
3+ years expScout Global is seeking a Client Partner specializing in GenAI Security and Cyber Threat Intelligence. This role focuses on managing a high-stakes tech account, ensuring client satisfaction, and identifying growth opportunities while maintaining strong relationships with enterprise customers.
Staffing & Recruiting
Responsibilities
Serve as the primary point of contact for day-to-day client needs, ensuring timely, thoughtful responses and effective solutions
Build and maintain strong, trust-based relationships with enterprise customers while proactively monitoring account health and satisfaction
Continuously look for ways to add value, enhance the customer experience, and identify growth opportunities within your portfolio of enterprise accounts
Help shape and execute targeted account plans
Track customer goals, milestones, and feedback, sharing insights and updates with internal stakeholders
Partner cross-functionally to deliver outstanding outcomes, while identifying, escalating, and helping resolve potential risks to support long-term customer success and retention
Translate complex intelligence and technical deliverables into clear, compelling, strategic narratives that justify investment and drive renewals
Qualification
Required
3+ years in a consulting or customer-facing role, ideally within Cyber Threat Intelligence, GenAI Security
Excellent communication and relationship-building skills, with a collaborative, no-ego mindset
Strong attention to detail and the ability to navigate complex, nuanced challenges
A growth-oriented attitude and enthusiasm for learning in a dynamic environment
Demonstrated success working cross-functionally and managing multiple stakeholders
Benefits
Bonus (20%)
Company
Scout Global
Winners: Best Start-Up Agency – The Global Recruiter Awards 2025. Scout Global was founded to revolutionise hiring within early to mid-stage start-ups.
Founded in 2024London, GB
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase