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Confidential Jobs · 3 weeks ago

Senior Director of Account Receivable

United States

Full-time

Remote

Director/Executive

7+ years exp

Confidential Jobs is seeking a Senior Director of Account Receivable to implement and support the strategic vision for assigned Accounts Receivable functions within their Service Delivery. The role involves managing day-to-day operations, optimizing best practices, and ensuring the health of outstanding accounts receivables through effective management and analysis.

Computer Software

Responsibilities

Directs, leads, and manages Account Receivables: recruits, selects, orients, trains, coaches, counsels, and disciplines staff

Oversees and manages the day-to-day operations and effectiveness accounting operations, including but not limited to, accounts receivable, Electronic Data Interchange (EDI), and rejection management and denial management

Implements and optimizes departmental best practices, policies, and standardized workflows for account receivable operations through continuous improvement initiatives

Oversees the overall health of outstanding accounts receivables. Implements and manages action plans to target and resolve outstanding accounts receivables through effective inventory management and root cause analysis

Develops, monitors, and achieves key departmental metrics and enterprise benchmarks to measure performance

Encourages and maintains productive inter-departmental relationships through collaborative communication, leadership, and end to end problem solving

Uses analysis to proactively identify fluctuations in collection trends, payment processing effectiveness, etc., and assists with the preparation of executive summaries for the leadership team

Provides executive oversight for system upgrades for AR inventory applications

Holds regular meetings with all levels of management to review accounting data and address concerns

Oversees RCM offshore relationships, resources & productivity goals

Design/Implement BPO tracker comparing performance to set KPI’s

Works with Offshore and U service delivery/collections staff to understand and maintain client expectations

Participates in bi-weekly meetings with offshore team to discuss client-specific issues and KPI metrics

Coordinates with offshore lead generation and delivery team to streamline the new business

Performs special projects and other duties as assigned internal and offshore

Manages vendor relationship, assignments

Performs special projects and other duties as assigned

Qualification

Revenue cycle managementMedical billing knowledgeFinancial reporting skillsHealthcare data analysisSupervisory skillsPresentation skillsDecision-making skillsOrganizational skillsTime management skillsMathematical skillsAdaptability in communicationProfessional relationship managementProblem-solving skillsInterpersonal communicationCross-functional team leadership

Required

High School Diploma or GED

At least five (7) years of revenue cycle management experience or account receivables in the healthcare and/or health insurance industry

Strong working knowledge of revenue cycle metrics

Working knowledge of medical billing requirements

Knowledge of business and financial processes, procedures, and processes

Strong supervisory/management skills

Strong management level oral, written, and interpersonal communication skills

Strong financial reporting skills

Strong healthcare data analysis skills

Strong presentation development and delivery skills

Strong word processing, spreadsheet, database, and presentation software skills

Strong decision-making skills

Strong organizational skills

Strong time management skills

Strong problem-solving skills

Strong mathematical skills, in addition, subtraction, multiplication, and division of whole numbers and fractions; computing percentages; and working with decimals

Ability to effectively present information, including financial reporting and healthcare analytics, and respond to questions from groups of executives and managers

Ability to adapt communication style to suit different audiences

Ability to communicate with business stakeholders and IT staff in a tactful, mature, and professional manner

Ability to lead and manage cross-functional teams

Ability to initiate and maintain professional relationships

Ability to see reoccurring issues and fix them or identify and solve front-end issues

Ability to communicate with diverse personalities in a tactful, mature, and professional manner

Preferred

Bachelor's Degree in Healthcare Administration, Business Administration, Benefits, or related field, preferred, or equivalent training and/or experience

At least two (5) years of supervisory/management/leadership experience, preferred

Offshore Billing experience preferred

Radiology experience preferred

Experience managing large teams both on and off-shore