Optimum · 1 month ago
Revenue Assurance Manager
NYC Metro Area
Full-time
Onsite
Senior Level
7+ years expOptimum is a leader in the fast-paced world of connectivity, seeking a Revenue Assurance Manager to identify, prevent, and correct revenue leakage across the organization. This role involves ensuring accurate billing, collaborating with various teams, and implementing controls to safeguard the company’s revenue.
Telecommunications
Hiring Manager
Rob Sippola
Responsibilities
Develop and manage revenue assurance processes to ensure accuracy and completeness of revenue across all products and services (TV, internet, mobile) for B2C and B2B
Monitor the end-to-end revenue lifecycle—from customer acquisition and service provisioning to billing, collections, and disconnection
Identify revenue leakage risks and perform root cause analyses for discrepancies
Collaborate with billing and IT departments to validate data integrity and system configurations
Design and maintain reporting tools to track key revenue indicators and anomalies
Conduct audits on billing systems, customer accounts, service activations, and promotions
Recommend and implement corrective actions or process improvements to eliminate inefficiencies or losses
Monitor compliance with regulatory and internal policies related to billing and revenue reporting
Train and guide internal teams on revenue assurance best practices and control measures
Qualification
Required
Bachelor's degree in Finance, Accounting, Business, Information Systems, or a related field
7+ years of experience in revenue assurance, financial analysis, or audit roles, preferably within the cable, telecom, or subscription-based industry
Strong understanding of billing systems, CRM platforms, and revenue recognition principles
Experience with ERP systems (e.g., SAP, Oracle) and data analysis tools (e.g., SQL, Excel, Power BI)
Analytical mindset with strong attention to detail
Excellent problem-solving and investigative abilities
Ability to interpret large data sets and communicate actionable insights
Strong communication and cross-functional collaboration skills
Project management and process improvement experience
Preferred
Master's degree or relevant certification such as CPA, CISA, or CRMA is a plus
Familiarity with telecommunications operations and service provisioning flows is highly preferred
Company
Optimum
At Optimum, we believe in the power of connection. We deliver fast internet, mobile, TV, and phone services to millions of homes and businesses.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase