STAND 8 Technology Consulting ยท 1 day ago
AI Solution Architect / Engineer (ServiceNow)
United States
Full-time
Remote
Senior Level
$80/hr - $100/hr
5+ years expSTAND 8 Technology Consulting provides end to end IT solutions to enterprise partners across the United States. They are seeking an experienced ServiceNow AI Solution Architect / Engineer to lead the design, implementation, and optimization of AI capabilities within ServiceNow for their global media and entertainment client's enterprise environment.
Information ServicesInformation TechnologyIT InfrastructureIT Management
Responsibilities
Architect and implement ServiceNow AI solutions including AI Agent Studio, Generative AI Controller, and Now Assist capabilities across key business domains
Lead AI enablement initiatives, translating client business goals into actionable AI workflows, intelligent agents, and automations
Integrate ServiceNow with external AI ecosystems using Model Context Protocol (MCP), ensuring secure, standardized communication between enterprise assistants and the platform
Assess and optimize the current ServiceNow landscape, identifying technical readiness, data quality, and configuration needs to support AI adoption
Develop proof-of-concepts and production rollouts demonstrating measurable ROI through AI-driven automation and user experience enhancements
Collaborate with cross-functional teams-platform admins, data engineers, product owners, and business stakeholders-to define, test, and deploy AI use cases
Establish governance frameworks for AI use, including prompt safety, data protection, and Now Assist Guardian configuration
Create and maintain technical documentation including design artifacts, data flows, configuration guides, and best practices
Mentor implementation teams and client personnel on AI capabilities, RAG (retrieval-augmented generation), and LLM model management
Stay current with ServiceNow AI roadmap releases, MCP standards, and generative AI trends to proactively guide client strategy and solution evolution
Qualification
Required
5+ years of ServiceNow implementation experience, with at least 2+ years focused on AI, Virtual Agent, or Now Assist capabilities
Proven experience with ServiceNow architecture, flow design, and integrations (REST APIs, MID Servers, or external connectors)
Hands-on experience with Generative AI Controller, Now LLM Service, or external LLM provider integrations (Azure OpenAI, Bedrock, Anthropic, etc.)
Working knowledge of AI Agent Studio setup, orchestration, and configuration for domain-specific workflows
Familiarity with Model Context Protocol (MCP) or similar AI integration standards; ability to architect secure, standards-based connections between systems
Strong understanding of AI Search, RAG, and knowledge management design principles in ServiceNow
Excellent communication skills with the ability to translate complex technical concepts into business value for executive and non-technical stakeholders
Preferred
ServiceNow certifications such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), or Certified Technical Architect (CTA) preferred
Now Assist or AI Specialist certifications highly desirable
Benefits
Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow
Company
STAND 8 Technology Consulting
STAND 8 is a global technology consulting and staffing leader that helps businesses transform and scale through tailored IT solutions.
201-500 employees
H1B Sponsorship
STAND 8 Technology Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (5)
2022 (3)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Quinn Fillmon
Founder and CEO
Recent News
2025-10-01
2025-01-10
Company data provided by crunchbase