Consumers Energy · 1 month ago
DPO TELLER
Lansing, MI
Contract
Onsite
Entry Level
$18/hr - $20/hr
1+ years expConsumers Energy is seeking a DPO Teller I to join their team in Lansing, MI. The Payment Processing Teller will be responsible for processing bill payments, answering customer inquiries, and ensuring organizational standards are met.
Utilities
Hiring Manager
Prakhar Verma
Responsibilities
Process 1,000-2,000 monthly bill payments by accepting credit card, cash, check, or money orders
Answer general customer account questions
Complete identity verification for new utility service customers
Provide excellent customer service
Work independently in an office related setting
Maintain organizational standards within assigned office
Control losses by following policies and procedures
Process payments accurately without errors
Perform to accuracy standards without exceptions
Qualification
Required
A High School Diploma is required
One or more years handling cash in a customer service environment is required
Preferred
Knowledge of Microsoft Office programs (Word, Excel, Outlook)
The ability to type 40 words per minute & perform standard/routine office tasks
Experience with SAP applications including Cash Desk
Company
Consumers Energy
We are Consumers Energy, Michigan’s energy provider and the career destination for driven professionals serious about service.
Founded in 1886Jackson, Mississippi, USA
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Garrick Rochow
President & CEO – CMS & Consumers Energy
Jennifer Kennedy
CEO Communications and Strategic Events
Recent News
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