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Con Edison · 3 weeks ago

Google CES Engineer

New York, NY, United States

Full-time

Onsite

Mid Level

$105K/yr - $145K/yr

Con Edison is seeking a Digital Employee Experience Google CES Engineer to join their IT team. In this role, you will be responsible for designing and implementing enterprise-scale solutions using Google's CCaaS and CCAI platforms, while guiding customers through their digital transformation.

Utilities

Growth Opportunities

Responsibilities

Designing, implementing, and optimizing enterprise-scale solutions using Google's Contact Center as a Service (CCaaS) and Contact Center Artificial Intelligence (CCAI) platforms

Define technical standards

Ensure architectural integrity

Guide customers through their digital transformation journeys

Leveraging the latest advancements in Google Cloud technologies

Qualification

Google Cloud technologiesContact Center as a ServiceContact Center Artificial IntelligenceEnterprise-scale solutionsArchitectural integrityDigital transformationTechnical leadership

Required

Experience in designing, implementing, and optimizing enterprise-scale solutions using Google's Contact Center as a Service (CCaaS) and Contact Center Artificial Intelligence (CCAI) platforms

Ability to define technical standards and ensure architectural integrity

Experience guiding customers through digital transformation journeys

Familiarity with the latest advancements in Google Cloud technologies