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Absorb Software · 10 hours ago

Presales Support Specialist

United States

Full-time

Remote

Entry, Mid Level

Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. They are seeking a Presales Support Specialist who will assist prospective clients by customizing trial portals and delivering technical demonstrations, ensuring their unique learning needs are met.

Corporate TrainingE-LearningSoftwareTraining

Growth Opportunities

No H1B

Responsibilities

Attend and perform Technical On-line Demonstrations for potential clients

Create and customize trial portals to help demonstrate the importance and use of the LMS

Build out use cases for prospects and solve any integration questions that they would have

Troubleshoot any issues that a prospect encounters in the LMS

Respond to technical questionnaires and/or functionality questionnaires

Assist the proposals team in responding to RFIs by answering any use case or technical questions a prospect might have

Attend on-site demos with Account and Sales Executives

Qualification

Technical DemonstrationsSaaS ExperienceEnterprise SolutionsSales Support ExperienceProblem SolvingInterpersonal SkillsCommunication SkillsCreativityActive ListeningRelationship BuildingTime Management

Required

Innovative mindset with the ability to think critically and solve complex problems in an Enterprise environment

Results-oriented drive with a strong track record of managing multiple priorities and large-scale timelines, particularly in Enterprise-level projects or clients

Strong interpersonal, communication, and influencing skills, with the ability to navigate and build relationships across Enterprise stakeholders

Completion of a post-secondary degree or certification, ideally aligned with business, technology, or a related field applicable to Enterprise solutions

Preferred

A combination of technical background and client-facing sales support experience, ideally supporting Enterprise clients or large organizations

Experience in SaaS, software sales, or sales support, with exposure to Enterprise-level contracts, solution selling, or complex deal structures

Benefits

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location

New Hire Equipment Allowance and monthly Flex Allowance to support your success

Endless opportunity for career growth and internal mobility

Employee driven DE&I programs